Remote Invoice Date Support Specialist

Hrstalentsolutions; Gisborne; Remote; NZD 35,000 - 38,000; Part time

Job summary

Hrstalentsolutions is hiring for an Invoice Due Date Inquiry Assistant in a remote role in New Zealand. The position supports customer service for invoice due dates and dates on approved invoices, handling disputes, and guiding customers to the secure portal.

Flexible scheduling for part-time or full-time, with details on hours provided by the employer. The role involves reading online questions, matching to the correct account and current invoice, quoting the exact due date, and escalating any

Responsibilities

• Read assigned online questions about invoice dates.
• Match the question to the correct account and current invoice.
• Quote the due date as shown in the approved document.
• Explain where to find an invoice using standard guidance.
• Refer changes, disputes, or payment arrangements to billing specialists.
• Note what was answered and what remains open.
• Follow secure delivery procedures when a copy is requested.

Job description

Hrstalentsolutions is hiring for an Invoice Due Date Inquiry Assistant in a remote role in New Zealand. The position supports customer service for invoice due dates and dates on approved invoices, handling disputes, and guiding customers to the secure portal.

Flexible scheduling for part-time or full-time, with details on hours provided by the employer. The role involves reading online questions, matching to the correct account and current invoice, quoting the exact due date, and escalating any