Hybrid Inbound Customer Service - Casual with Growth

The Probe Group; Auckland; Híbrido; NZD 30.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hourly rate plus KPI bonus

Diverse environment

Mental health support

Descripción de la vacante

The Probe Group in Auckland, New Zealand is seeking casual Customer Service Representatives to support customers with online orders. You will deliver exceptional service, answer enquiries and follow up on deliveries. We offer a hybrid work roster with 8.00am–2.00am NZT hours and a competitive hourly rate with potential KPI-based bonuses.

Training is provided to help you succeed in a fast-paced environment. Strong communication, reliability and a positive attitude are essential as you help

Formación

• Prior customer service experience preferred but not essential.
• Strong communication skills with the ability to listen and understand customer needs.
• Ability to guide, support and convey information to a variety of people.

Responsabilidades

• Provide exceptional customer service for online orders.
• Answer general enquiries and follow up on deliveries.
• Maintain accurate customer records and use multiple systems efficiently.

Conocimientos

Customer service

Communication

Multitasking

Problem solving

Descripción del empleo

The Probe Group in Auckland, New Zealand is seeking casual Customer Service Representatives to support customers with online orders. You will deliver exceptional service, answer enquiries and follow up on deliveries. We offer a hybrid work roster with 8.00am–2.00am NZT hours and a competitive hourly rate with potential KPI-based bonuses.

Training is provided to help you succeed in a fast-paced environment. Strong communication, reliability and a positive attitude are essential as you help