Relief Support Administrator: Healthcare Front Desk

Te Whatu Ora - Health New Zealand; Hastings; On-site; NZD 52,000 - 68,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Hastings is seeking a Relief Support Administrator to provide essential administrative and reception support across clinical wards, units and departments, acting as the first point of contact for patients, whānau, visitors and staff.

This permanent full-time role offers variety and the chance to contribute to patient care, with opportunities to develop your skills in a supportive, team-based environment and to support frontline services in a dynamic

Qualifications

• Strong administration and customer service skills.
• Basic computer skills with the ability to learn new systems quickly.
• Reliable, professional, flexible, and adaptable approach to work.
• Excellent communication and relationship building skills.
• Ability to work independently while contributing positively to a team.
• Commitment to maintaining patient confidentiality and privacy.
• Understanding of Te Tiriti o Waitangi in practice.

Responsibilities

• Provide essential administrative and reception support across clinical wards, units and departments.
• Be the first point of contact for patients, whānau, visitors and staff.
• Manage patient information and prepare clinic documentation.
• Coordinate appointments and support frontline services.

Skills

Administration

Customer service

Communication

Privacy & confidentiality

Independence

Te Tiriti awareness

Job description

Health New Zealand | Te Whatu Ora in Hastings is seeking a Relief Support Administrator to provide essential administrative and reception support across clinical wards, units and departments, acting as the first point of contact for patients, whānau, visitors and staff.

This permanent full-time role offers variety and the chance to contribute to patient care, with opportunities to develop your skills in a supportive, team-based environment and to support frontline services in a dynamic