Healthcare Admin & Front Desk Specialist

Southern Cross Healthcare; Christchurch; On-site; NZD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive remuneration

Employee referral program

Health insurance

Wellbeing program

Job summary

Southern Cross Christchurch Hospital is seeking an enthusiastic and adaptable Administration Support professional to join our team. You will be the first point of contact for patients and visitors, delivering a welcoming, professional experience and performing a broad range of administrative tasks from patient documentation to revenue processing.

In this fast-paced hospital environment, you will manage phone and email inquiries, coordinate visitor access, and support ACC and Affiliated Provider

Qualifications

• Excellent communication skills with a patient-focused approach.
• Experience in a reception, administration, or front-line customer service role.
• Strong finance administration, invoicing, estimates and revenue processing experience.
• Professional, friendly, empathetic with patients and visitors.
• Confident in using Microsoft Office and digital systems.

Responsibilities

• Mix of front-of-house reception and administrative duties to support daily hospital operations.
• Respond to patient, visitor and clinician inquiries by phone and email.
• Process revenue, invoicing, estimates and revenue support tasks.
• Coordinate visitor access and support specialist relationships across teams.
• Assist with ACC and Affiliated Provider contract administration under guidance.

Skills

Excellent communication

Reception experience

Administration skills

Finance administration

MS Office proficiency

Healthcare environment experience

Privacy Act knowledge

Organisation skills

Rostered hours flexibility

Tools

Microsoft Office Suite

Job description

Southern Cross Christchurch Hospital is seeking an enthusiastic and adaptable Administration Support professional to join our team. You will be the first point of contact for patients and visitors, delivering a welcoming, professional experience and performing a broad range of administrative tasks from patient documentation to revenue processing.

In this fast-paced hospital environment, you will manage phone and email inquiries, coordinate visitor access, and support ACC and Affiliated Provider