Healthcare Admin & Reception Specialist

New Zealand Government; Whanganui; On-site; NZD 42,000 - 64,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Whanganui Hospital is seeking a motivated Administration Support person to join the Community, Allied & Resources Team. This permanent, full-time role provides administration and reception support across District Nursing, Clinical Nurse Specialist services, Child Development and the VIP Team, ensuring patients and whānau have a welcoming experience.

You will bring strong customer service, excellent computer literacy and the ability to work both independently and

Qualifications

• Experience in healthcare administration preferred.
• Excellent communication skills and professional presentation.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Process referrals before and after triage.
• Coordinate appointments and clinic bookings.
• Prepare and maintain patient files.
• Provide high-quality reception and telephone support.
• Support clinicians with day-to-day administrative tasks.
• Assist visitors and service users in the Lambie Building.

Skills

Customer service

Computer literacy

Independent & team work

Organisational skills

Judgement & problem-solving

Continuous improvement

Stakeholder management

Tools

MS Office

Job description

Health New Zealand | Te Whatu Ora Whanganui Hospital is seeking a motivated Administration Support person to join the Community, Allied & Resources Team. This permanent, full-time role provides administration and reception support across District Nursing, Clinical Nurse Specialist services, Child Development and the VIP Team, ensuring patients and whānau have a welcoming experience.

You will bring strong customer service, excellent computer literacy and the ability to work both independently and