Administrator | Ashburton Hospital

New Zealand Government Joba; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administrator at Ashburton Health Campus to provide broad administrative support in a busy healthcare setting.

You will coordinate day-to-day processes, manage communications, and maintain records to ensure timely patient access and smooth clinic operations. This role supports clinical teams by handling routine tasks and contributing to efficient patient flow.

Qualifications

• Recent relevant administrative or customer service experience.
• Ability to work under pressure with competing priorities.
• Experience with computer-based administrative systems and Microsoft Office.
• Strong written and verbal communication; privacy and confidentiality commitment.

Responsibilities

• Provide timely and reliable administrative support to managers, staff and teams.
• Prepare and manage correspondence, reports, and documents.
• Manage calls, emails, inquiries and stakeholder communications.
• Maintain accurate electronic and physical records and filing systems.
• Coordinate meetings, clinics, events and related arrangements.
• Monitor deadlines and follow ups within agreed timeframes.
• Support day-to-day office operations and resources.
• Handle confidential information per privacy requirements.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Under pressure

Tools

Microsoft Office

Job description

Ashburton - Ashburton Health Campus' AdministrationSupportFixed Term 6-month position working 40 hour per weekHealth New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.

Are you organised, calm under pressure and passionate aboutproviding excellent service to patients and whānau?

We are looking for an experienced Administrator - to joinour team, providing efficient, accurate and patient-centred administrativesupport. This is a busy and varied role where you will play animportant part in supporting timely patient access, effective patient flow andthe safe delivery of acute assessment services.

Your administrative expertisewill help our clinical teams focus on what matters most - providing qualitycare to our patients. As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 4/Profile 4For further information about the administration andclerical pay equity settlement please followthe link below:PSANational Health Administration Collective Agreement - FINAL(tewhatuora.govt.nz)

About the role

As an Administrator - you will provide a broad administrative function within a busy and variedhealthcare environment, coordinating and delivering day-to-day administrativeprocesses and services to support the effective operation of the team and widerorganisation.

You will:

• Provide timely and reliable administrative support to managers, staff, and teams.
• Prepare and manage correspondence, reports, documents, forms, and other administrative information.
• Manage phone calls, emails, enquiries, and communication with internal and external stakeholders.
• Maintain accurate and up-to-date electronic and physical records, databases, registers and filing systems.
• Complete data entry, reporting, document processing and routine administrative checks accurately.
• Coordinate meetings, appointments, clinics, events, and related administrative arrangements.
• Monitor deadlines, outstanding actions, follow-ups, and priorities, ensuring work is completed within agreed timeframes.
• Support day-to-day office operations, including supplies, resources, templates, and administrative systems.
• Handle confidential, personal, and sensitive information in accordance with privacy and organisational requirements.
• Follow Health NZ policies, procedures, and relevant compliance requirements.
• Identify and escalation administrative issues, risks, or disruptions appropriately.
• Identify and contribute to improvements in administrative processes, systems, and efficiency.
• Support staff with administrative processes, training, onboarding, and general team requirements.
• Work collaboratively and professionally with colleagues, managers, patients, and other stakeholders.
• Demonstrate initiative, accuracy, reliability, discretion, and a commitment to quality service.

About you

You will be someone who enjoys working in a busy environmentand can remain calm, organised and professional when priorities change.

You will bring:

• Relevant administrative or customer service experience.
• The ability to work effectively under pressure and manage competing priorities.
• Experience using computer-based administrative systems and Microsoft Office.
• Strong organisational, time management, problem-solving and attention-to-detail skills.
• A high standard of written and verbal communication.
• Knowledge of medical terminology, or the willingness and ability to develop this knowledge.
• A strong commitment to privacy, confidentiality and professional standards.
• A collaborative approach, with the ability to work effectively as part of a team.
• Self-management, accountability and a willingness to learn and grow.

It would be an advantage if you have:

• Previous health administration experience.
• Familiarity with a public hospital environment and patient management systems.
• Experience working within a 24/7 or rotating roster.
• An understanding of, and responsiveness to, people from diverse cultural backgrounds.

Why join us?

This is an opportunity to be part of a team where youradministrative skills have a direct impact on patients and whānau. Every day will be different. You will work alongside a rangeof clinical and administrative teams, helping ensure patients are registered,supported and directed to the right place at the right time.

If you are organised, approachable and thrive in a fast-paced environment, we would love to hear from you.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.

If you haveany questions about the role, please contact Kerri McCarthy [e-mail]

We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert