Relief Hospital Reception & Admin Specialist

New Zealand Government; Hawke's Bay; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Hawke's Bay Hospital is seeking a Relief Support Administrator to provide professional reception and administrative support across clinical areas, welcoming patients and visitors, and helping clinics run smoothly.

Based in Hawke's Bay Hospital's Support Services, you will work with clinical and administrative teams, maintain accurate records with confidentiality, and deliver excellent customer service in a busy, patient‑facing environment.

Qualifications

• Experience in reception, administration, or customer service roles.
• Strong communication and interpersonal skills with a professional and welcoming approach.
• Confidence using computer systems and data entry applications.
• Excellent organisational skills and attention to detail.
• The ability to work independently and adapt to changing priorities.
• A commitment to maintaining confidentiality and delivering outstanding customer service.
• A flexible and positive attitude, with the ability to work effectively as part of a team.

Responsibilities

• Provide professional reception and administrative support across clinical areas.
• Welcoming patients and visitors and handling enquiries.
• Support clinics and ward administration and maintain accurate patient records.
• Assist clinical teams with a range of administrative tasks.
• Work across multiple departments and contribute to a positive patient experience.

Skills

Reception experience

Administration

Customer service

Communication

Data entry

Confidentiality

Organisational skills

Teamwork

Independent work

Tools

Computer systems

Data entry software

Job description

Health New Zealand | Te Whatu Ora Hawke's Bay Hospital is seeking a Relief Support Administrator to provide professional reception and administrative support across clinical areas, welcoming patients and visitors, and helping clinics run smoothly.

Based in Hawke's Bay Hospital's Support Services, you will work with clinical and administrative teams, maintain accurate records with confidentiality, and deliver excellent customer service in a busy, patient‑facing environment.