Emergency Reception Administrator - Patient Care Support

South Island - Canterbury; Timaru; On-site; NZD 50,000 - 60,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administrator to join the Emergency Reception team at Timaru Hospital. You will deliver professional reception, administration and customer service support, ensuring patients, whānau and visitors are welcomed and that clinical and non-clinical staff have reliable information and records.

You will handle enquiries, coordinate appointments, maintain patient records, and perform data entry with strict privacy adherence.

Qualifications

• Experience in administration, reception, or customer service.
• Strong data entry, organisational, and time management skills.
• Good computer literacy and confidence using digital systems.

Responsibilities

• Provide professional reception, administration and customer service support.
• Manage enquiries and coordinate appointments and clinic information.
• Maintain accurate patient records and data entry while ensuring privacy compliance.

Skills

Customer service

Data entry

Communication

Time management

Confidentiality

Teamwork

Te Tiriti o Waitangi awareness

Prior healthcare admin experience

Education

Healthcare administration qualification

Reception/administration qualifications

Tools

Microsoft Office

Hospital administration systems

Job description

Health New Zealand | Te Whatu Ora is seeking an Administrator to join the Emergency Reception team at Timaru Hospital. You will deliver professional reception, administration and customer service support, ensuring patients, whānau and visitors are welcomed and that clinical and non-clinical staff have reliable information and records.

You will handle enquiries, coordinate appointments, maintain patient records, and perform data entry with strict privacy adherence.