Health Service Receptionist & Admin Support

Health New Zealand - Te Whatu Ora - Te Tai o Poutini West Coast; West Coast; On-site; NZD 42,000 - 52,000; Part time

Job summary

Health New Zealand - Te Whatu Ora - Te Tai o Poutini West Coast is seeking a friendly Reception Administrator to greet patients, manage appointments, and support day-to-day admin across Buller sites. Casual, 6-month fixed term roles with varied shifts.

You'll join a supportive team, work with clinical and non-clinical staff, and help ensure smooth healthcare delivery across the West Coast region.

Qualifications

• 2–3 years of reception/administration or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting patients and visitors with a friendly, professional approach.
• Manage patient arrivals, appointments, and enquiries in Indici.
• Answer and direct phone calls via Touchpoint.
• Maintain accurate patient and medical records.
• Process payments, invoicing, banking, and reconciliations.
• Support clinical teams with administrative tasks.
• Assist with IT troubleshooting and liaise with Digital Services.
• Follow emergency procedures to support a safe environment.

Skills

Reception experience

Administration

Customer service

Communication skills

Organisational skills

Multitasking

Microsoft Word

Microsoft Outlook

Microsoft Excel

Confidentiality

Te Tiriti understanding

Teamwork

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Health New Zealand - Te Whatu Ora - Te Tai o Poutini West Coast is seeking a friendly Reception Administrator to greet patients, manage appointments, and support day-to-day admin across Buller sites. Casual, 6-month fixed term roles with varied shifts.

You'll join a supportive team, work with clinical and non-clinical staff, and help ensure smooth healthcare delivery across the West Coast region.