Relief Hospital Reception & Administrative Support

Hawkes Bay DHB; Hastings; On-site; NZD 52,000 - 60,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Hawke's Bay Hospital is seeking a Relief Support Administrator to join the MREC Main Reception. This full-time role provides professional reception and administrative support across clinical areas, welcoming patients and visitors and helping keep patient records accurate.

You will rotate across departments, support clinics and ward administration, handle enquiries, and contribute to a positive patient experience while upholding confidentiality and high standards

Qualifications

• Experience in reception, administration, or customer service roles.
• Strong communication and interpersonal skills with a welcoming approach.
• Ability to use computer systems and data entry applications.
• Excellent organisational skills and attention to detail.
• Commitment to confidentiality and delivering high-quality service.
• Flexibility to adapt to changing priorities and work across departments.

Responsibilities

• Provide professional reception and administrative support across clinical areas.
• Welcome patients and visitors and manage enquiries.
• Support clinics and ward administration and maintain accurate patient records.
• Assist clinical teams with a range of administrative tasks.
• Contribute to a positive patient experience and confidentiality.

Skills

Reception experience

Administrative skills

Customer service

Strong communication

Data entry

Organisational skills

Confidentiality

Teamwork

Tools

Computer systems

Data entry software

Job description

Health New Zealand | Te Whatu Ora Hawke's Bay Hospital is seeking a Relief Support Administrator to join the MREC Main Reception. This full-time role provides professional reception and administrative support across clinical areas, welcoming patients and visitors and helping keep patient records accurate.

You will rotate across departments, support clinics and ward administration, handle enquiries, and contribute to a positive patient experience while upholding confidentiality and high standards