Emergency Reception Administrator – Healthcare

Health New Zealand - Te Whatu Ora - Southern; Timaru; On-site; NZD 48,000 - 64,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administrator for the Emergency Reception team at Timaru Hospital. You will provide reception, administrative and customer service support, ensuring patients and whānau are welcomed and information is accurately managed.

In a busy hospital setting, you will coordinate enquiries, appointments and clinic information, maintain patient records and perform data entry while upholding privacy requirements. Teamwork and calm professionalism are essential.

Qualifications

• Excellent customer service and interpersonal communication skills.
• Strong verbal and written communication abilities.
• Experience in administration, reception, or customer service.
• Strong data entry, organisational, and time management skills.
• Good computer literacy and confidence using digital systems.

Responsibilities

• Provide professional reception, administration and customer service support.
• Coordinate enquiries, appointments and clinic information.
• Maintain accurate patient records and complete data entry.
• Support availability of treatment and demographic information through record management.

Skills

Customer service

Interpersonal communication

Data entry

Organisational skills

Time management

Computer literacy

Confidentiality

Te Tiriti o Waitangi knowledge

Healthcare administration experience

Reception experience

Education

Admin or customer service qualifications

Tools

Hospital administration systems

Job description

Health New Zealand | Te Whatu Ora is seeking an Administrator for the Emergency Reception team at Timaru Hospital. You will provide reception, administrative and customer service support, ensuring patients and whānau are welcomed and information is accurately managed.

In a busy hospital setting, you will coordinate enquiries, appointments and clinic information, maintain patient records and perform data entry while upholding privacy requirements. Teamwork and calm professionalism are essential.