Relief Hospital Reception & Admin Specialist

Health New Zealand - Te Whatu Ora - Southern; Hastings; On-site; NZD 48,000 - 60,000; Full time

Job summary

Health New Zealand - Te Whatu Ora - Southern, Hawke's Bay Hospital, Hastings, North Island, is seeking a Relief Support Administrator to provide professional reception and administrative support across clinical areas, welcoming patients and visitors, managing enquiries, supporting clinics and ward administration, and maintaining accurate patient records.

Based in Support Services, you will work with clinical and administrative teams to deliver high quality care, enjoy variety across departments,

Qualifications

• Experience in reception, administration, or customer service roles.
• Strong communication and interpersonal skills with a professional and welcoming approach.
• Confidence using computer systems and data entry applications.
• Excellent organisational skills and attention to detail.
• Ability to work independently and adapt to changing priorities.
• Commitment to maintaining confidentiality and delivering outstanding customer service.
• Flexible and positive attitude, with the ability to work effectively as part of a team.

Responsibilities

• Welcoming patients and visitors and managing enquiries.
• Supporting clinics and ward administration.
• Maintaining accurate patient records.
• Assisting clinical teams with administrative tasks.
• Working across different departments to support services.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Confidentiality

Independent work

Teamwork

Adaptability

Tools

Data entry

Computer systems

Job description

Health New Zealand - Te Whatu Ora - Southern, Hawke's Bay Hospital, Hastings, North Island, is seeking a Relief Support Administrator to provide professional reception and administrative support across clinical areas, welcoming patients and visitors, managing enquiries, supporting clinics and ward administration, and maintaining accurate patient records.

Based in Support Services, you will work with clinical and administrative teams to deliver high quality care, enjoy variety across departments,