Relationship Manager - Health & Workplace Wellness

Habit Health; Wellington; Hybrid; NZD 100,000 - 140,000; Full time

Benefits offered by this job

Volunteer leave

Wellbeing initiatives

Professional development

Team events

Corporate discounts

Job summary

Pacific Health Group is seeking a Relationship Manager to join our Wellington team and strengthen private client partnerships across New Zealand. You will combine strategic account management, business development, and customer success to enhance service delivery and client engagement.

In this highly visible role, you will work with operational and clinical teams to grow portfolios, deliver tailored workplace health solutions, and provide meaningful insights at business reviews.

Qualifications

• Experience in account/relationship management or business development in a healthcare setting.
• Proven ability to retain and grow customer portfolios.
• Experience managing enterprise or multi-site client relationships.
• Excellent communication and stakeholder engagement skills.
• Strong CRM management and data record-keeping practices.

Responsibilities

• Build and maintain long-term relationships with enterprise and national clients.
• Identify opportunities to grow existing accounts and increase service utilisation.
• Deliver onboarding experiences for new clients.
• Understand client objectives and provide tailored workplace health solutions.
• Lead regular business reviews with insights and recommendations.
• Maintain CRM records, pipeline visibility, and account plans.
• Partner with internal teams to ensure seamless service delivery.
• Represent the company professionally at meetings and events.
• Identify and pursue new business opportunities across New Zealand.

Skills

Account management

Relationship management

Business development

Healthcare experience

Communication skills

Stakeholder engagement

CRM management

Multi-platform tech

Commercial mindset

Enterprise clients

Tools

CRM systems

Data analytics tools

Job description

Pacific Health Group is seeking a Relationship Manager to join our Wellington team and strengthen private client partnerships across New Zealand. You will combine strategic account management, business development, and customer success to enhance service delivery and client engagement.

In this highly visible role, you will work with operational and clinical teams to grow portfolios, deliver tailored workplace health solutions, and provide meaningful insights at business reviews.