Receptionist

Quinovic Viaduct; Auckland; Sur place; NZD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Training and ongoing support

Supportive team environment

Career development in customer service

Résumé du poste

Quinovic Viaduct is seeking a friendly Receptionist to welcome visitors, manage guest check-ins and assist with general admin at our Anzac Avenue property in Auckland. You’ll be the first point of contact, handling inquiries, coordinating keys, and supporting day-to-day operations with a warm hospitality mindset.

The role emphasizes clear communication, organization and a proactive approach to customer service, ensuring the reception remains a professional and welcoming space for guests, tenants

Qualifications

• Experience in reception, hospitality or customer service preferred.
• Warm, approachable presence and hospitality mindset.
• Clear, professional communication with diverse people.
• Organised, dependable and detail-oriented; stays calm in busy times.
• Able to use email and Microsoft Office and learn new systems.

Responsabilités

• Greet guests and visitors, assist with check-ins and inquiries.
• Answer phone calls and emails; route queries to correct person.
• Coordinate key collections and returns with accurate records.
• Support day-to-day administration, mail, deliveries and follow-up tasks.
• Maintain a neat, welcoming reception area and assist the wider team.

Description du poste

Are you warm, welcoming and someone who genuinely enjoys helping people?

At Quinovic Viaduct, we believe in serving people through property.

We’re looking for a stellar Receptionist who takes pride in creating a welcoming experience for everyone who comes through our doors – from guests and tenants to owners, visitors, and suppliers.

A key role within our organisation, you’ll be the first point of contact at our Anzac Avenue property, helping people with enquiries, supporting guest check-ins and keeping reception running smoothly, while also assisting with general administration.

What You’ll Do

• Create a Warm Welcome: Greet guests and visitors, support guest check-ins, answer questions and help people with what they need.
• Manage Enquiries: Respond to phone calls and emails, resolve straightforward queries and make sure anything requiring further support reaches the right person.
• Coordinate Keys: Prepare and manage key collections and returns for guests, suppliers and authorised people, while keeping accurate records.
• Support Day-to-Day Operations: Assist with general administration, internal checks, mail, deliveries, and task follow up.
• Keep Reception Running Smoothly: Maintain an organised, professional and welcoming reception area and help the wider team where needed.

Who You Are

• Experience in reception, hospitality or customer service would be an advantage.
• You’re warm, approachable, with a hospitality mindset, and you notice the little things that create a good experience.
• You communicate clearly and professionally with people from different backgrounds.
• You’re organised, dependable and attentive to detail, and you stay calm when things get busy.
• You take ownership of enquiries and follow through on outstanding tasks.
• You’re comfortable using email, Microsoft Office and learning new systems.

What We Offer

• Training and ongoing support.
• A supportive and inclusive team environment.
• Opportunities to develop your customer service, property and administrative experience.
• A day off on us for your birthday.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have as a receptionist?
• How much notice are you required to give your current employer?
• Do you have Guest Services experience?

Auckland Transport

Auckland CBD, Auckland, NZ

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