Process Engineering Lead: Automation & Process Excellence (Flexible)

Accident Compensation Corporation New Zealand; Wellington; On-site; NZD 126,000 - 152,000; Full time

Benefits offered by this job

9% superannuation

Comprehensive benefits package

Job summary

Accident Compensation Corporation New Zealand in Wellington invites a senior Process Engineering Lead to establish and grow our process engineering capability across the organisation.

You will design, improve and optimise end-to-end processes, employing process redesign, data and intelligent automation to boost customer outcomes, efficiency, quality and compliance, while coaching others and shaping governance.

Qualifications

• A minimum of five years' experience in process engineering or related field in large organisations.
• Strong knowledge of end-to-end process design and performance measurement.
• Experience enabling intelligent automation (workflow/RPA/AI) solutions.
• Ability to establish and scale process engineering capability, standards and governance.
• Experience leading change and continuous improvement delivering measurable value.
• Strong stakeholder engagement across business and technology; able to influence without formal authority.
• Clear, confident communication for diverse audiences.
• Proactive, collaborative mindset with customer-centred approach.
• Proven application of Te Tiriti o Waitangi in policy and process design.

Responsibilities

• Establish, lead and mature process engineering capability across ACC.
• Design, improve and optimise end-to-end business and operational processes.
• Use process redesign, data and intelligent automation to improve outcomes, efficiency and compliance.
• Build frameworks, standards, governance and performance measures.
• Coach others and influence across business and technology.

Skills

Process engineering

Process improvement

Systems thinking

Intelligent automation

Governance & standards

Stakeholder engagement

Change leadership

Communication skills

Te Tiriti o Waitangi

New Zealand work rights

Job description

Accident Compensation Corporation New Zealand in Wellington invites a senior Process Engineering Lead to establish and grow our process engineering capability across the organisation.

You will design, improve and optimise end-to-end processes, employing process redesign, data and intelligent automation to boost customer outcomes, efficiency, quality and compliance, while coaching others and shaping governance.