Patient Journey Coordinator - Healthcare Admin

South Island - Nelson / Marlborough Nelson; Nelson; On-site; NZD 40,000 - 48,000; Part time

Job summary

Health New Zealand | Te Whatu Ora in Nelson Hospital is seeking a Clinical Secretarial Support on a permanent part-time basis (0.8 FTE, 64 hours per fortnight). You will provide administrative and secretarial support to consultants and clinical teams, coordinating appointments and managing patient records to support the patient journey.

This role requires attention to detail, strong organisation, and proficiency with Microsoft Office.

Qualifications

• Excellent administrative and organisational skills.
• Confident communicator with strong interpersonal skills.
• High level of accuracy and attention to detail.
• Sound computer skills, including Microsoft Office applications.
• Ability to manage a busy and varied workload.
• Committed to providing exceptional customer service.
• Respect the importance of patient confidentiality and privacy.
• Typing speed of 50 wpm; audio transcription experience advantageous.

Responsibilities

• Provide high-quality administrative and secretarial support to consultants and clinical teams.
• Manage clinical correspondence and coordinate appointments.
• Maintain accurate patient records and support the patient journey from referral through to treatment and follow-up care.

Skills

Administrative skills

Organisational skills

Communication skills

Attention to detail

Microsoft Office

Customer service

Job description

Health New Zealand | Te Whatu Ora in Nelson Hospital is seeking a Clinical Secretarial Support on a permanent part-time basis (0.8 FTE, 64 hours per fortnight). You will provide administrative and secretarial support to consultants and clinical teams, coordinating appointments and managing patient records to support the patient journey.

This role requires attention to detail, strong organisation, and proficiency with Microsoft Office.