Patient Financial Advocate & Eligibility Specialist II

Savista; Stratford; On-site; NZD 48,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA and FSA accounts

401(k) with company match

PTO 17 days

Volunteer time 40 hours/yr

Learning & career development

Job summary

Savista is seeking an Eligibility Specialist 2 to assist patients in navigating financial assistance programs. The role involves assessing eligibility, guiding applicants through government and charity-funded programs, and ensuring HIPAA-compliant recordkeeping.

You will work with hospital staff to resolve coverage issues and help patients access needed care. The position requires in-person patient visits, strong organizational skills, and bilingual English/Spanish capabilities, with weekend

Qualifications

• High school diploma or GED.
• Proficiency in English and Spanish.
• At least 2 years in a customer-facing role, preferably healthcare/financial counseling.
• Must obtain Public Notary license within 3 months of hire.
• Willing to complete in-home patient visits within assigned market area.

Responsibilities

• Meet with patients in-person, including bedside visits, to assess eligibility and guide programs.
• Facilitate Medicaid, Medicare, Disability, and Charity Care applications with timely, accurate documentation.
• Liaise between patients, hospital staff, and government agencies to establish eligibility and secure funding.
• Manage multiple cases, prioritize tasks, and ensure timely follow-up on applications.
• Clearly communicate obligations, funding options, and program details empathetically to patients.

Skills

English proficiency

Spanish proficiency

Education

High school diploma or GED

Job description

Savista is seeking an Eligibility Specialist 2 to assist patients in navigating financial assistance programs. The role involves assessing eligibility, guiding applicants through government and charity-funded programs, and ensuring HIPAA-compliant recordkeeping.

You will work with hospital staff to resolve coverage issues and help patients access needed care. The position requires in-person patient visits, strong organizational skills, and bilingual English/Spanish capabilities, with weekend