Patient Administration Specialist - PAS, Hospital Ops

Marketplace; Wellington; Hybrid; NZD 52,000 - 68,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Capital, Coast & Hutt Valley in Wellington Hospital is seeking a Service Administrator for the Patient Administration Service. This permanent full-time role supports busy hospital administration, coordinating patient care and ensuring timely, accurate information flows across clinical and support teams.

You'll bring strong organisation, proactive communication, and comfort with Microsoft 365, with a focus on confidential, high-quality outcomes for patients and

Qualifications

• Previous administration or customer service experience.
• Excellent written and verbal communication.
• Ability to work under pressure in a fast-paced hospital environment.
• Commitment to patient privacy and accuracy.

Responsibilities

• Coordinate busy workloads across PAS and hospital teams.
• Provide professional customer service to patients, whānau and staff.
• Maintain accurate patient records and data entry in systems.
• Support continuous improvement initiatives within PAS.

Skills

Organisation

Time management

Proactive attitude

Interpersonal skills

Microsoft 365

Process improvement

Confidentiality

Job description

Health New Zealand - Te Whatu Ora Capital, Coast & Hutt Valley in Wellington Hospital is seeking a Service Administrator for the Patient Administration Service. This permanent full-time role supports busy hospital administration, coordinating patient care and ensuring timely, accurate information flows across clinical and support teams.

You'll bring strong organisation, proactive communication, and comfort with Microsoft 365, with a focus on confidential, high-quality outcomes for patients and