Ops Support Team Lead – Advisory & Analytics

Ministry Of Justice; Wellington; On-site; NZD 130,000 - 179,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Access to inclusive networks

Job summary

The Ministry of Justice in New Zealand is seeking an experienced people leader to head National Service Delivery as Team Manager, Operations Support. You will lead a team of analysts and advisors delivering advisory, analytical and operational support to frontline services, driving performance and service improvement.

You will partner with senior leaders to translate complex data into clear advice and actionable insights, standardise processes, and ensure systems and technology effectively

Qualifications

• Significant people leadership experience in a complex operational environment.
• Experience leading and developing advisors, analysts, or teams delivering advisory and analytical services.
• Ability to translate complex information into clear, actionable advice and insights.

Responsibilities

• Provide strong, visible leadership across the team.
• Ensure the team delivers high-quality advice, analysis and practical operational support.
• Drive service improvement and standardisation of delivery across frontline operations.

Skills

People leadership

Advisory analytics

Operational management

Change management

Stakeholder management

Job description

The Ministry of Justice in New Zealand is seeking an experienced people leader to head National Service Delivery as Team Manager, Operations Support. You will lead a team of analysts and advisors delivering advisory, analytical and operational support to frontline services, driving performance and service improvement.

You will partner with senior leaders to translate complex data into clear advice and actionable insights, standardise processes, and ensure systems and technology effectively