Operations Delivery Lead | Team Manager (Advisory & Analytics)

Ministry of Justice - New Zealand; Wellington; On-site; NZD 130,000 - 179,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours where possible

Online professional development portal

Inclusive networks

Job summary

Ministry of Justice - New Zealand is seeking an experienced Team Manager, Operations Support within National Service Delivery. You will lead a team of analysts and advisors, providing operational support, performance analysis and practical guidance to frontline services.

This role requires strategic leadership, coaching, and the ability to translate complex information into clear recommendations, while driving service improvement and standardising processes across the organisation.

Qualifications

• Experience leading advisory and analytical teams and functions.
• Ability to translate complex information into clear, actionable advice.
• Strong operational management, judgement and prioritisation skills.
• Experience leading continuous improvement or change initiatives.

Responsibilities

• Lead a team of analysts and advisors delivering advisory and analytical services across National Service Delivery.
• Provide high-quality advice, analysis and practical operational support to frontline services.
• Coach and develop staff, building capability across advice, analysis, reporting and business improvement.
• Drive service improvement, standardisation of processes and the use of data to support decision-making.
• Collaborate with senior leaders across the Ministry to translate insights into actions.

Skills

People leadership

Advisory & analytics

Stakeholder management

Change management

Performance analysis

Cross-functional collaboration

Job description

Ministry of Justice - New Zealand is seeking an experienced Team Manager, Operations Support within National Service Delivery. You will lead a team of analysts and advisors, providing operational support, performance analysis and practical guidance to frontline services.

This role requires strategic leadership, coaching, and the ability to translate complex information into clear recommendations, while driving service improvement and standardising processes across the organisation.