National Justice Services Manager, Centralised Operations

Ministry of Justice - New Zealand; Wellington; On-site; NZD 130,000 - 179,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

Ministry of Justice - New Zealand in Wellington seeks a Manager, Justice Services to lead Centralised Services and drive national registry operations. You will develop leaders, deliver high-quality services, and strengthen stakeholder relations to improve court and tribunal outcomes.

The role requires strategic vision, robust budgeting, and a dedication to continuous improvement in a complex, nationwide environment.

Qualifications

• Significant experience leading teams and operational delivery.
• Experience leading through other leaders and building high-performing teams.
• Proven budget and resource management in a complex environment.
• Ability to manage competing priorities while maintaining service quality and outcomes.
• Strong communication and relationship management skills.
• Experience using data and performance measures to inform decisions.
• Experience leading change and service improvement.
• Cultural capability and commitment to Te Ao Māori.

Responsibilities

• Provide clear leadership and direction so leaders and teams deliver high-quality services.
• Coach and develop leaders and build a high-performing, inclusive culture.
• Drive consistency, standardisation, efficiency and service excellence across nationally delivered services.
• Build trusted relationships with the judiciary, internal stakeholders and sector partners.
• Use customer feedback, performance information and data to identify opportunities and drive continuous improvement.
• Prioritise and allocate people and resources across services with focus on customer outcomes.
• Manage operational risks, resources and budgets effectively and sustainably.
• Lead and support change and service improvements.
• Contribute to the collective leadership of Centralised Services and National Service Delivery.

Skills

Leadership of leaders

Budget management

Change management

Data driven decisions

Stakeholder management

Communication

Cultural capability

Education

Tertiary qualification

Job description

Ministry of Justice - New Zealand in Wellington seeks a Manager, Justice Services to lead Centralised Services and drive national registry operations. You will develop leaders, deliver high-quality services, and strengthen stakeholder relations to improve court and tribunal outcomes.

The role requires strategic vision, robust budgeting, and a dedication to continuous improvement in a complex, nationwide environment.