Operations Support Team Lead - Advisory & Analytics

Justice; Wellington; On-site; NZD 130,000 - 179,000; Full time

Benefits offered by this job

4.4 weeks holiday

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

Ministry of Justice in Wellington seeks a Team Manager to lead a team of analysts and advisors delivering operational support to frontline services. You will provide high-quality advice, analysis and practical guidance to improve how services operate, including reporting and ministerial coordination.

You will work with leaders across the Ministry, leveraging data and insights to support decision-making and standardise service delivery. Strong leadership and collaboration are essential.

Qualifications

• Significant people leadership experience in a complex operational environment.
• Experience leading and developing advisors, analysts, or mixed advisory/analytic teams.
• Ability to coach across advice, analysis, reporting and business improvement.
• Strong operational management, judgement and prioritisation skills.
• Experience leading continuous improvement or change initiatives.
• Strong relationship management and influencing skills with senior leaders.
• Ability to translate complex information into clear advice and actions.
• Collaborative approach across operational and enabling functions.
• Experience with technical product ownership or tech-enabled service delivery is advantageous.

Responsibilities

• Lead a team of analysts and advisors providing operational support across National Service Delivery.
• Ensure high-quality advice, analysis and practical operational support for frontline services.
• Work with leaders to improve service delivery, processes and systems.
• Coordinate official and ministerial correspondence and reporting.
• Drive cross-functional collaboration and data-informed decision making.

Skills

People leadership

Advisory leadership

Analytical leadership

Operational management

Continuous improvement

Relationship management

translating complex information

Job description

Ministry of Justice in Wellington seeks a Team Manager to lead a team of analysts and advisors delivering operational support to frontline services. You will provide high-quality advice, analysis and practical guidance to improve how services operate, including reporting and ministerial coordination.

You will work with leaders across the Ministry, leveraging data and insights to support decision-making and standardise service delivery. Strong leadership and collaboration are essential.