Operations Coordinator

CablePrice NZ Ltd.; Auckland; On-site; NZD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive remuneration

Health insurance

Fuel card discount

Training & development

Supportive team

Boost benefits program

Job summary

Contract Consultants Limited, a wholly owned subsidiary of CablePrice, is seeking a Fleet & Service Coordinator to oversee day-to-day hire operations in Auckland. You will ensure high customer satisfaction and maximise fleet uptime.

Join a team focused on safe, well-maintained equipment and efficient scheduling, with opportunities for professional development and a supportive work environment.

Qualifications

• Experience in operations, logistics, or fleet coordination.
• Strong planning and organisational skills.
• Excellent communication and customer service abilities.
• Proactive mindset with problem-solving skills.
• Attention to detail and accuracy.

Responsibilities

• Schedule and manage servicing, maintenance, and repairs to maximise fleet uptime.
• Respond to breakdowns and work closely with suppliers and service providers to resolve issues efficiently.
• Maintain accurate fleet, asset, and equipment records.
• Conduct machine inspections and ensure equipment is clean, safe, and fit for hire.
• Liaise with customers to provide exceptional service and timely communication.
• Coordinate machine deliveries, returns, and equipment movements.
• Monitor fleet utilisation and identify opportunities to improve operational efficiency.
• Ensure all activities are carried out in line with health, safety, and company procedures.
• Health and Safety Commitment, we look after ourselves and look after each other

Skills

Customer service

Operations experience

Fleet coordination

Planning

Communication skills

Tools

Fleet management software

Job description

About us

Contract Consultants Limited, a wholly owned subsidiary of CablePrice is one of New Zealand’s leading construction service providers, supplying tailored equipment solutions to meet our customers’ project requirements. We offer a comprehensive range of construction equipment across both lease and hire markets and we pride ourselves on delivering practical, responsive service.

About the Opportunity

In this role your focus will be on overseeing the day-to-day machine hire operations, ensuring high levels of customer satisfaction and business profitability. The role also manages equipment servicing, maintenance, and repairs to minimise downtime, maximise equipment availability, and ensure customers receive safe, reliable, and well-maintained machinery at all times.

You’ll be responsible for:

• Schedule and manage servicing, maintenance, and repairs to maximise fleet uptime.
• Respond to breakdowns and work closely with suppliers and service providers to resolve issues efficiently.
• Maintain accurate fleet, asset, and equipment records.
• Conduct machine inspections and ensure equipment is clean, safe, and fit for hire.
• Liaise with customers to provide exceptional service and timely communication.
• Coordinate machine deliveries, returns, and equipment movements.
• Monitor fleet utilisation and identify opportunities to improve operational efficiency.
• Ensure all activities are carried out in line with health, safety, and company procedures.
• Health and Safety Commitment, we look after ourselves and look after each other

You will bring:

• Excellent Customer Service skills
• Proven experience in operations, logistics, fleet coordination, or a similar role.
• Strong planning and organisational skills.
• Excellent communication and customer service abilities.
• A proactive mindset with strong problem-solving skills.
• High attention to detail and accuracy.
• The ability to build strong relationships with customers, suppliers, and colleagues.
• A commitment to safety and continuous improvement.

Why join Contract Consultants:

• A competitive and attractive remuneration package
• Health insurance through Southern Cross’s Wellbeing One plan, with discounted premiums available for immediate family.
• Access to a discounted fuel card.
• Ongoing training and career development opportunities.
• A supportive and collaborative team environment.
• Boost Employee Benefits Program: Boost connects our employees with amazing discounts and offers from over 50 of New Zealand's favourite brands and stores

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.