NZ Client Services Consultant - Customer-Focused Support

Rado Bank; New Zealand; On-site; NZD 52,000 - 70,000; Full time

Benefits offered by this job

Subsidised health insurance

Corporate wardrobe

Career development

Office environment and team events

Extra annual leave

Job summary

Rabobank New Zealand is seeking a NZ Client Services Specialist to provide exceptional support to Online Savings and Agribusiness clients across New Zealand.

You will handle calls and emails, demonstrate strong communication, and work closely with a supportive team to deliver accurate, client-focused solutions.

The role starts with onsite training for six months and offers a balanced 37.5-hour week with rotating hours and opportunities for development.

Responsibilities

• Provide positive assistance to Online Savings customers and Agribusiness clients via phone, email, and other communications.
• Demonstrate excellent communication skills, both verbally and in writing, to ensure clear and effective interactions with clients.
• Work collaboratively as part of a great team, contributing to a supportive and friendly work environment.
• Maintain a professional, positive attitude with a strong focus on customer satisfaction and be solution focused.
• Pay high attention to detail and work with accuracy to ensure all customer interactions are handled efficiently.

Job description

Rabobank New Zealand is seeking a NZ Client Services Specialist to provide exceptional support to Online Savings and Agribusiness clients across New Zealand.

You will handle calls and emails, demonstrate strong communication, and work closely with a supportive team to deliver accurate, client-focused solutions.

The role starts with onsite training for six months and offers a balanced 37.5-hour week with rotating hours and opportunities for development.