NZ Client Services Specialist - Training & WorkLife Balance

Rabobank; Wellington; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance subsidy

Corporate wardrobe

Career development

Office environment

Extra annual leave

Job summary

Rabobank New Zealand invites applications for the NZ Client Services Specialist role. You will provide exceptional support to Online Savings customers and Agribusiness clients across Australia and New Zealand, via phone, email and other communications.

A genuine passion for customer experience and a proactive attitude are essential. We offer a balanced 37.5-hour week with a rotating roster between 8am and 8pm, Monday to Friday.

Qualifications

• Excellent customer-focused service and communication skills.
• Ability to work collaboratively in a team environment.
• Strong problem-solving mindset and attention to detail.

Responsibilities

• Provide support to Online Savings customers and Agribusiness clients via phone, email, and other communications.
• Demonstrate excellent verbal and written communication to ensure clear interactions with clients.
• Collaborate within a great team to maintain a supportive work environment.
• Maintain a professional, customer-focused attitude with a solution-oriented approach.
• Show high attention to detail and accuracy in customer interactions.

Skills

Customer service

Communication

Team collaboration

Problem solving

Job description

Rabobank New Zealand invites applications for the NZ Client Services Specialist role. You will provide exceptional support to Online Savings customers and Agribusiness clients across Australia and New Zealand, via phone, email and other communications.

A genuine passion for customer experience and a proactive attitude are essential. We offer a balanced 37.5-hour week with a rotating roster between 8am and 8pm, Monday to Friday.