NZ Client Services Specialist – Banking (Onsite Training)

Rabobank New Zealand Limited; Wellington; Presencial; NZD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Subsidised health insurance

Contribution to corporate wardrobe

Great career development

Excellent office environment and team/

Extra annual leave + option to buy two

Descripción de la vacante

Rabobank New Zealand Limited is seeking a Client Services Specialist to provide exceptional support to Online Savings and Agribusiness clients across New Zealand.

You will handle calls, emails and other communications with a customer‑first mindset, work in a collaborative team, and participate in a six‑month onsite training program.

The role offers a balanced 37.5‑hour week, a rotating roster, health benefits and opportunities for career development.

Formación

• Excellent communication skills, both verbally and in writing.
• Strong customer focus and a positive attitude.
• Willing to participate in training to support banking knowledge.

Responsabilidades

• Provide positive assistance to Online Savings customers and Agribusiness clients via phone, email, and other communications.
• Demonstrate excellent communication skills, both verbally and in writing, to ensure clear interactions with clients.
• Work collaboratively as part of a great team, contributing to a supportive and friendly work environment.
• Maintain a professional, positive attitude with a strong focus on customer satisfaction and be solution focused.
• Pay high attention to detail and work with accuracy to ensure all customer interactions are handled efficiently.

Conocimientos

Customer focus

Communication skills

Teamwork

Problem solving

Attention to detail

Ownership

Descripción del empleo

Rabobank New Zealand Limited is seeking a Client Services Specialist to provide exceptional support to Online Savings and Agribusiness clients across New Zealand.

You will handle calls, emails and other communications with a customer‑first mindset, work in a collaborative team, and participate in a six‑month onsite training program.

The role offers a balanced 37.5‑hour week, a rotating roster, health benefits and opportunities for career development.