Night Auditor & Guest Experience (Night Shift)

SkyCity Entertainment Group; Auckland; Hybrid; NZD 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Staff car parking discounts

Dry cleaning discounts

Outlet discounts

Sky Tower free trips for you and a +1

Zusammenfassung

SkyCity Hotel is seeking a dedicated Night Auditor on a full-time basis in Auckland. You will balance accounts, support the Night Manager, and assist guests with overnight requests.

The role requires night shift availability (23:00–07:30) and a willingness to work on a rotating roster. Experience with night audits and OPERA Hotel PMS is preferred, along with a full clean NZ driver’s licence for valet parking.

Qualifikationen

• You will be available to work between 23:00-07:30.
• Must be available to work on a rotating roster.
• You will have experience in night shifts and have a preference for it.
• You will need a full clean NZ drivers licence as you will also be valet parking our guests cars.
• Clear communication in person and via phone/email; additional languages advantageous.
• Experience using OPERA Hotel Property Management Solutions is favourable.

Aufgaben

• Assist guests with overnight requests and balance accounts from the day shift.
• Check in guests arriving at night and handle guest requests.
• Complete a night checklist to prepare the front office for the next day.
• Reconcile accounts, process invoices and prepare reports.

Kenntnisse

Night shift experience

Clear communication

Customer service

Valet parking

Tools

OPERA Hotel PMS

Jobbeschreibung

SkyCity Hotel is seeking a dedicated Night Auditor on a full-time basis in Auckland. You will balance accounts, support the Night Manager, and assist guests with overnight requests.

The role requires night shift availability (23:00–07:30) and a willingness to work on a rotating roster. Experience with night audits and OPERA Hotel PMS is preferred, along with a full clean NZ driver’s licence for valet parking.