Night Auditor | Overnight Guest & Financial Specialist

Ihg, L.C.; New Zealand; On-site; NZD 52,000 - 66,000; Full time

Benefits offered by this job

Free staff parking

Room discounts

Training

Job summary

Holiday Inn Auckland Airport in Auckland, NZ is seeking a Night Auditor to support overnight operations, balance the books, and perform essential accounting tasks during late shifts.

You will process payments, check guests in and out, handle wake-up calls, and respond to overnight guest inquiries while providing exceptional service. The role offers staff benefits and opportunities to grow within IHG.

Qualifications

• Strong accounting and mathematics skills for auditing and payments.
• Cash handling experience and ability to secure bank deposits.

Responsibilities

• Process payments including room charges, debit and credit, cash and cheques.
• Check guests in/out and manage wake-up calls.
• Answer phones and handle overnight guest queries.
• Run night audit using PMS or manual equivalents.
• Provide concierge services and handle special guest requests.

Skills

Accounting

Cash handling

Verbal communication

Customer service

Guest services

Attention to detail

Tools

PMS software

Job description

Holiday Inn Auckland Airport in Auckland, NZ is seeking a Night Auditor to support overnight operations, balance the books, and perform essential accounting tasks during late shifts.

You will process payments, check guests in and out, handle wake-up calls, and respond to overnight guest inquiries while providing exceptional service. The role offers staff benefits and opportunities to grow within IHG.