Night Auditor: Overnight Front Desk & Finance Ops

Accor DE/DE; Queenstown; On-site; NZD 33,000 - 38,000; Full time

Benefits offered by this job

Gym access

Free meals on shift

Accommodation discounts

Free anniversary stay

Employee assistance program

Career growth opportunities

Discounted Accor rates

Job summary

Mercure Queenstown Resort in Queenstown, NZ, is seeking a Night Auditor to support overnight operations across Front Office, guest services and security, balancing revenues and keeping systems running smoothly. You will balance cash and charges, prepare daily reports, and assist with guest arrivals and reservations.

The role offers 30 hours per week, requires prior Night Audit or Front Office experience and PMS familiarity (Opera preferred).

Qualifications

• Previous experience in Front Office, Night Audit, Reception or a similar hotel role.
• Overnight work experience or independent decision-making preferred.
• Experience with hotel PMS systems.
• Good understanding of cash handling, transactions and basic reconciliation.
• Strong attention to detail when balancing accounts and reports.
• Excellent communication and customer service skills.

Responsibilities

• Complete the overnight Night Audit, balancing room rates, charges, revenues and transactions.
• Process cash, credit card and other financial transactions per hotel procedures.
• Prepare daily reports, statistics and AR billings.
• Operate the hotel PMS and complete end-of-day processes.
• Assist Front Office duties including check-ins/check-outs and reservations.
• Provide overnight guest services including luggage, wake-up calls and room service.

Skills

Front Office

Night Audit

Overnight experience

PMS systems

Cash handling

Attention to detail

Communication

Independence

Tools

Opera/PMS

Job description

Mercure Queenstown Resort in Queenstown, NZ, is seeking a Night Auditor to support overnight operations across Front Office, guest services and security, balancing revenues and keeping systems running smoothly. You will balance cash and charges, prepare daily reports, and assist with guest arrivals and reservations.

The role offers 30 hours per week, requires prior Night Audit or Front Office experience and PMS familiarity (Opera preferred).