Night Auditor - SkyCity Hotel (Full Time)

SkyCity Entertainment Group; Auckland; Hybrid; NZD 32,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Staff car parking discounts

Dry cleaning discounts

Outlet discounts

Sky Tower free trips for you and a +1

Job summary

SkyCity Hotel is seeking a dedicated Night Auditor on a full-time basis in Auckland. You will balance accounts, support the Night Manager, and assist guests with overnight requests.

The role requires night shift availability (23:00–07:30) and a willingness to work on a rotating roster. Experience with night audits and OPERA Hotel PMS is preferred, along with a full clean NZ driver’s licence for valet parking.

Qualifications

• You will be available to work between 23:00-07:30.
• Must be available to work on a rotating roster.
• You will have experience in night shifts and have a preference for it.
• You will need a full clean NZ drivers licence as you will also be valet parking our guests cars.
• Clear communication in person and via phone/email; additional languages advantageous.
• Experience using OPERA Hotel Property Management Solutions is favourable.

Responsibilities

• Assist guests with overnight requests and balance accounts from the day shift.
• Check in guests arriving at night and handle guest requests.
• Complete a night checklist to prepare the front office for the next day.
• Reconcile accounts, process invoices and prepare reports.

Skills

Night shift experience

Clear communication

Customer service

Valet parking

Tools

OPERA Hotel PMS

Job description

Night Auditor - SkyCity Hotel (Full Time)

E pā ana ki a SkyCity | About SkyCity

SkyCity is one of New Zealand’s premier entertainment destinations, located in the heart of Auckland’s CBD. We offer a world-class casino, award-winning restaurants and bars, luxury hotels, the iconic Sky Tower, and state of the art event and convention facilities. With nearly 3,000 employees representing over 70 cultures and working across 200+ roles, SkyCity is a vibrant, diverse, and dynamic workplace where there are opportunities for everyone to grow and thrive.

Our front office team are an award winning, professional, hard working team who love to make guests' stay a memorable one. The Night Auditor/Receptionist is responsible for assisting guests with their overnight requests and supporting the Night Manager to balance accounts from the day shift. Also checking in guests arriving at night and handle guest requests. We have a full time position available working between 23:00- 7:30.

The Auditor/Receptionist will also complete a checklist of night tasks that prepare the front office team for the next day and support the Night Manager to reconcile accounts, process invoices and prepare reports.

• You will be available to work between23:00- 7:30
• Must be available to work on a rotating roster
• You will have experience in night shifts and have a preference for it!
• You will need a full clean NZ drivers licence as you will also be valet parking our guests cars
• You'll have clear communication in person and via phone/email and additional languages spoken is advantageous (but not required)
• Experience using OPERA Hotel Property Management Solutions very favourable
• A supportive and diverse company culture
• Work with people who care, are driven and energetic
• Medical insurance
• $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
• Heavily discounted staff car parking and dry cleaning
• Discounts at our outlets
• Free trips for you plus one as many times as you like up the Sky Tower

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.