Service Manager, Courts & Tribunals: Lead Operations & People

Ministry Of Justice; Wellington; On-site; NZD 99,000 - 128,000; Full time

Benefits offered by this job

22 days holiday leave

Online professional development portal

Inclusive networks

Job summary

Ministry of Justice is seeking a Service Manager, Courts and Tribunals for a permanent full-time role based at Hutt Valley District Court in New Zealand. The successful candidate will lead a team, guide operations, and support staff development while working with a leadership team to strengthen trust in the law of Aotearoa New Zealand.

The start date is 1 February 2027. The role emphasizes stakeholder relationships, change management, and delivering customer-centric services across two district

Qualifications

• Operational management experience, ideally in the District Court and Tribunals environment.
• Experience in managing and developing staff capability.
• Proven leadership to motivate staff and meet targets.
• Track record of implementing changes to processes.
• Adaptable to changing operations and customer-centric environments.
• Strong interpersonal skills to establish relationships.
• Ability to develop and maintain strong working relationships.
• Strong analytical, tactical, and strategic ability.

Skills

Operational management

Staff development

Leadership

Change management

Interpersonal skills

Relationship building

Analytical thinking

Job description

Ministry of Justice is seeking a Service Manager, Courts and Tribunals for a permanent full-time role based at Hutt Valley District Court in New Zealand. The successful candidate will lead a team, guide operations, and support staff development while working with a leadership team to strengthen trust in the law of Aotearoa New Zealand.

The start date is 1 February 2027. The role emphasizes stakeholder relationships, change management, and delivering customer-centric services across two district