Medical Receptionist/Administrator

Redicare Family Practice; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Job summary

Redicare Family Practice is seeking a friendly, organised Receptionist/Administrator to join our Hamilton team. This role involves greeting patients, scheduling appointments, answering calls, processing payments and maintaining accurate records.

The position can be full-time or part-time, with training provided for Medtech Evolution Patient Management System. Mandarin language skills are preferred. Applicants must have NZ working rights and be able to work in NZ.

Qualifications

• Experience in front desk or medical reception preferred.
• Excellent attention to detail and strong organisational skills.
• Able to manage multiple tasks in a busy environment.
• Positive, friendly, and team-oriented attitude.
• NZ citizen or resident with full working rights in NZ.

Responsibilities

• Greet and check in patients in a professional and friendly manner.
• Schedule appointments and manage the front desk calendar.
• Answer phone calls and respond to patient enquiries promptly and professionally.
• Process payments and manage patient accounts.
• Enrol new patients and ensure records are transferred accurately between systems.

Skills

Communication

Customer service

Organisational skills

Multitasking

Teamwork

Mandarin (preferred)

Tools

Medtech Evolution

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you a friendly, organised, and dependable person who enjoys helping others? Redicare Family Practice is looking for a full-time or part-time Receptionist / Administrator to join our team and be the welcoming face of our practice.

What you’ll be doing

• Greet and check in patients in a professional and friendly manner.
• Schedule appointments and manage the front desk calendar.
• Answer phone calls and respond to patient enquiries promptly and professionally.
• Process payments and manage patient accounts.
• Enrol new patients and ensure patient records are transferred accurately and in a timely manner into and out of the practice.
• Maintain accurate and up-to-date patient records.
• Assist with general administrative duties and support the clinical team as required.

What we’re looking for

• Strong communication and customer service skills.
• Excellent attention to detail and strong organisational skills.
• Efficient and able to manage multiple tasks in a busy environment.
• A positive, friendly, and team-oriented attitude.
• Ability to work well under pressure and prioritise tasks.
• Mandarin speaking is preferred.
• Previous experience in a medical practice or customer service role is preferred.
• Experience with Medtech Evolution Patient Management System is preferred but not essential — training can be provided.
• Must be a New Zealand Citizen or Resident with full working rights in New Zealand.

Why join us?

Join our dedicated and supportive team and play an important role in providing a positive experience for our patients every day.