Medical Administrator at I-MED Radiology Network

I-MED Radiology Network; Hamilton; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive remuneration

Induction training

Company uniform

Professional progression

Fun & dedicated team

Free parking onsite

Job summary

I-MED Radiology Network in Hamilton, NZ, is seeking a Medical Administrator to join our on-site team. This full-time role involves front-desk reception, patient bookings, referrals, payments, and data entry across Anglesea, Braemar, and Waikato Hospital sites.

You will be the first point of contact, delivering high-quality patient care and efficient service in a busy medical environment. The role offers induction training and career progression within a supportive team.

Qualifications

• Experience delivering quality customer service in a medical or high-volume environment.
• Familiarity with a computerised booking system and reception tasks.
• A commitment to delivering high standards of patient care and accuracy.
• Strong communication and interpersonal skills with stakeholders.

Responsibilities

• Be the first point of contact for patients over the phone and in person.
• Assist patients with bookings, referrals, and provide general preparation and billing information.
• Greet patients in person, perform data entry, take payments and keep the reception area welcoming.
• Maintain professional relationships with clinicians and administrative staff to support smooth operations.

Skills

Communication

Medical reception

Data entry

Typing

Booking system

Team player

Resilience

Tools

MS Office

Booking software

Job description

Apply for Medical Administrator at I-MED Radiology Network in Hamilton, N, NZ. This Full time on site position offers great opportunities for career growth. Our clinics in Hamilton are currently seeking a Medical Administrator to join the team, this role would be based in Anglesea, Braemar and the Waikato Hospital. This is a full-time, permanent opportunity, working Monday to Friday, with shifts scheduled between 7:30am and 8:30pm.

What will you be doing?

• The role involves being the first point of contact for all our patients over the phone and in person.
• Giving patients the quality care associated with I-MED Radiology Network.
• In this role you will be assisting patients to make and amend bookings, processing referrals, giving general preparation, and billing information relating to bookings over the phone.
• In person greeting patients, data entry, taking payments and ensuring our reception area remains clean and welcoming.

What is on offer?

• Competitive remuneration corresponding with experience
• Comprehensive induction training and ongoing development
• A company uniform provided
• Opportunity for professional progression
• To be part of a fun & dedicated team that celebrates wins and successes
• Free parking onsite available

What are we seeking?

• Experience in providing quality customer experience in a medical or high-volume complex customer service environment.
• Familiarity with a computerised booking system and proficiency in reception tasks
• A pledge to your own performance and commitment to giving quality customer care
• Well-developed communication and interpersonal skills and the ability to maintain effective working relationships with all stakeholders
• Experience as a medical typist preferred but not essential
• Strong team skills
• Good PC and accurate data entry and typing skills.
• A positive customer focused attitude
• The willingness to receive and act on feedbackHigh levels of resilience and the ability to work autonomously
• A self-motivated, reliable, and conscientious approach to your work