Medical Administrator

I-Med Radiology Network; New Zealand; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Uniform provided

Onsite parking

Job summary

I-Med Radiology Network is seeking a Medical Administrator to join our Hamilton clinics. The role is based in Anglesea, Braemar and the Waikato Hospital with Monday–Friday shifts between 7:30am and 8:30pm.

You will be the first point of contact for patients, handling bookings, referrals, and payments while maintaining a welcoming reception area. This full-time role offers induction and opportunities for progression within a supportive team environment.

Qualifications

• Experience delivering quality customer experience in medical or high-volume environments.
• Familiarity with a computerised booking system and reception duties.
• Commitment to quality customer care and personal performance.
• Strong communication and interpersonal skills for stakeholder relationships.
• Medical typist experience is a plus but not required.
• Good PC skills and accurate data entry/typing.
• Willingness to receive and act on feedback.

Responsibilities

• Be the first point of contact for patients by phone and in person.
• Assist patients to make and amend bookings and process referrals.
• Provide general preparation and billing information related to bookings.
• Greet patients in person, perform data entry, take payments and keep reception welcoming.

Skills

Customer service

Reception tasks

Data entry

Communication

Team player

Medical typist

Tools

Booking software

Job description

Medical Administrator

Company : I-Med Radiology Network Job Type : Full Time New Zealand

Job Description - Medical Administrator

Description

Our clinics in Hamilton are currently seeking a Medical Administrator to join the team, this role would be based in Anglesea, Braemar and the Waikato Hospital.

This is a full-time, permanentopportunity, working Monday to Friday, with shifts scheduled between 7:30am and 8:30pm.

What will you be doing?

The role involves being the first point of contact for all our patients over the phone and in person. Giving patients the quality care associated with I-MED Radiology Network. In this role you will be assisting patients to make and amend bookings, processing referrals, giving general preparation, and billing information relating to bookings over the phone. In person greeting patients, data entry, taking payments and ensuring our reception area remains clean and welcoming.

What is on offer?

• Competitive remuneration corresponding with experience
• Comprehensive induction training and ongoing development
• A company uniform provided
• Opportunity for professional progression
• To be part of a fun & dedicated team that celebrates wins and successes
• Free parking onsite available

What are we seeking?

• Experience in providing quality customer experience in a medical or high-volume complex customer service environment.
• Familiarity with a computerised booking system and proficiency in reception tasks
• A pledge to your own performance and commitment to giving quality customer care
• Well-developed communication and interpersonal skills and the ability to maintain effective working relationships with all stakeholders
• Experience as a medical typist preferred but not essential
• Strong team skills
• Good PC and accurate data entry and typing skills.
• A positive customer focused attitude
• The willingness to receive and act on feedback

  Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.