Medical Administrator

I Med; Waikato; On-site; NZD 54,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration

Induction training

Uniform provided

Career progression

Team environment

Free parking

Job summary

I-MED Radiology Network in Hamilton is seeking a Medical Administrator to join our team across Anglesea, Braemar and Waikato Hospital locations. This is a full-time, permanent role with Monday to Friday shifts between 7:30am and 8:30pm.

You will be the first point of contact for patients, handling bookings, referrals and payments. You will also manage data entry, ensure a welcoming reception, and support a busy, patient-centered service.

Qualifications

• Experience in medical or high-volume customer service environments.
• Proficient with booking systems and reception tasks.
• Strong communication and interpersonal skills.

Responsibilities

• First point of contact for patients; assist with bookings and processing referrals.
• Provide billing information for bookings; handle data entry.
• Maintain a welcoming reception area and ensure smooth front-desk operations.

Skills

Reception duties

Customer service

Medical typing

Data entry

Booking software

Tools

Booking system

Job description

Our clinics in Hamilton are currently seeking a Medical Administrator to join the team, this role would be based in Anglesea, Braemar and the Waikato Hospital.

This is a full-time, permanent opportunity, working Monday to Friday, with shifts scheduled between 7:30am and 8:30pm.

What will you be doing?

The role involves being the first point of contact for all our patients over the phone and in person. Giving patients the quality care associated with I-MED Radiology Network. In this role you will be assisting patients to make and amend bookings, processing referrals, giving general preparation, and billing information relating to bookings over the phone. In person greeting patients, data entry, taking payments and ensuring our reception area remains clean and welcoming.

What is on offer?

• Competitive remuneration corresponding with experience
• Comprehensive induction training and ongoing development
• A company uniform provided
• Opportunity for professional progression
• To be part of a fun & dedicated team that celebrates wins and successes
• Free parking onsite available

What are we seeking?

• Experience in providing quality customer experience in a medical or high-volume complex customer service environment.
• Familiarity with a computerised booking system and proficiency in reception tasks
• A pledge to your own performance and commitment to giving quality customer care
• Well-developed communication and interpersonal skills and the ability to maintain effective working relationships with all stakeholders
• Experience as a medical typist preferred but not essential
• Strong team skills
• Good PC and accurate data entry and typing skills.
• A positive customer focused attitude
• The willingness to receive and act on feedback
• High levels of resilience and the ability to work autonomously
• A self-motivated, reliable, and conscientious approach to your work