Luxury Concierge: Guest Experience & Local Insider

SO/; Auckland; On-site; NZD 30,000 - 41,000; Part time

Benefits offered by this job

Staff meal on shift

Uniform provided and laundered

International accommodation and retail

discounts across Ennismore/ Accor

Job summary

SO/ Auckland is looking for a hands-on Concierge Part-Time to deliver exceptional guest experiences on the front row of the SO/ Auckland property. You will greet guests, share local recommendations, assist with luggage and parking, and ensure public spaces are tidy while maintaining a positive, guest-focused attitude.

The role requires a valid NZ driver's license, ability to drive manual and automatic vehicles, and willingness to work rotating shifts including weekends and holidays.

Qualifications

• Valid Full New Zealand Driver's License.
• Ability to drive both Manual and Automatic transmission.
• Willing to work on a rotating schedule including weekends and public holidays.
• Professional appearance and clear communication with guests and team members.
• Physically capable of lifting up to 30 kg.
• Right to work in New Zealand.

Responsibilities

• Greet guests warmly and provide local information.
• Assist with luggage and parking.
• Record guest preferences and respond to requests promptly.
• Ensure public spaces are clean and inviting.
• Maintain a positive attitude and provide solutions.

Skills

New Zealand driver's license

Manual transmission driving

Guest service

Communication

Flexible schedule

Physical fitness

Job description

SO/ Auckland is looking for a hands-on Concierge Part-Time to deliver exceptional guest experiences on the front row of the SO/ Auckland property. You will greet guests, share local recommendations, assist with luggage and parking, and ensure public spaces are tidy while maintaining a positive, guest-focused attitude.

The role requires a valid NZ driver's license, ability to drive manual and automatic vehicles, and willingness to work rotating shifts including weekends and holidays.