Korean-Speaking Banking Customer Service Specialist

westpacnz; Marlborough; Presencial; NZD 45 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

4 weeks holiday plus wellbeing leave

Purchased leave up to 4 weeks/yr

Banking benefits

Career growth programmes

Parental leave top up

School holiday subsidy

Community & environmental programs

Resumo da oferta

Westpac New Zealand is seeking a Customer Service Representative at Glenfield Branch. In this full-time, permanent role, you will be the first friendly face or voice customers meet, helping them navigate online banking, resolve card issues, and understand regulatory requirements with clarity and care.

You’ll bring a customer‑obsessed attitude, comfort with digital tools, and the ability to juggle priorities calmly.

Qualificações

• Background in customer service or administration.
• Comfort with digital tools and guiding customers online.
• Willingness to learn about financial services and compliance.
• Growth mindset with customer‑centred approach.

Responsabilidades

• Assist customers with banking inquiries and transactions.
• Guide customers to use online banking and digital tools.
• Resolve issues and provide clear regulatory guidance.
• Maintain calm, friendly service during interactions.

Conhecimentos

Customer service

Administration

Digital tools

Multi-tasking

Regulated env

Problem solving

Growth mindset

Descrição da oferta de emprego

Westpac New Zealand is seeking a Customer Service Representative at Glenfield Branch. In this full-time, permanent role, you will be the first friendly face or voice customers meet, helping them navigate online banking, resolve card issues, and understand regulatory requirements with clarity and care.

You’ll bring a customer‑obsessed attitude, comfort with digital tools, and the ability to juggle priorities calmly.