Key Account Manager - Retail Partnerships

Placements24; Queenstown; Hybrid; NZD 64,000 - 96,000; Full time

Benefits offered by this job

Competitive salary + commission

Medical aid and retirement fund

Professional development and training

Generous annual leave

Company vehicle and fuel allowance

Employee discounts on company products

Hybrid work arrangement

Job summary

Placements24 is assisting a prominent FMCG client in recruiting a Key Account Manager for Queenstown, Eastern Cape. You will manage key retail accounts, develop strategic plans to achieve targets, and collaborate with marketing and operations to ensure optimal product placement and stock levels.

The role requires strong negotiation, presentation, and analytical skills, with 3–5 years in FMCG key account management. Hybrid work and competitive compensation are offered.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• 3-5 years of key account management experience in FMCG.
• Proven track record of meeting/exceeding sales targets in retail.
• Excellent negotiation, communication, and presentation skills.
• CRM proficiency and sales reporting experience.

Responsibilities

• Manage and grow a portfolio of key retail accounts in Queenstown, Eastern Cape.
• Develop and execute strategic account plans to hit targets.
• Build and maintain relationships with key decision-makers.
• Negotiate contracts, pricing, promotions.
• Collaborate with marketing and operations for execution.
• Analyze sales data and provide growth insights.
• Present product updates and performance to stakeholders.
• Ensure product visibility and stock levels.
• Resolve client issues promptly.
• Monitor competitor activity and market trends.

Skills

Key account management

Negotiation

Communication

Presentation skills

Analytical thinking

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Sales reporting tools

Job description

About the Role

Our client, a prominent Fast-Moving Consumer Goods (FMCG) company, is actively seeking a skilled and relationship-driven Key Account Manager to join their commercial team. This role is situated in Queenstown, Eastern Cape, and will focus on managing and growing strategic partnerships with key retail accounts. The ideal candidate will possess a strong understanding of the FMCG retail landscape, excellent negotiation skills, and a proven track record of building and maintaining long-term business relationships. You will be responsible for driving sales growth within assigned accounts, ensuring product placement, and collaborating with internal teams to meet client needs. We are committed to fostering strong partnerships and providing exceptional value to our retail clients. This is an excellent opportunity for a motivated professional to contribute to our success in Queenstown, Eastern Cape, and develop their career within a supportive environment. The position requires a strategic thinker with excellent commercial acumen and a proactive approach to account management.

Key Responsibilities

• Manage and grow a portfolio of key retail accounts within the FMCG sector in Queenstown, Eastern Cape.
• Develop and execute strategic account plans to achieve sales targets and maximize profitability.
• Build and maintain strong, long-lasting relationships with key decision-makers at retail partner organizations.
• Negotiate contracts, pricing, and promotional activities with key accounts.
• Collaborate with marketing and operations teams to ensure seamless execution of retail strategies.
• Analyze sales data, identify trends, and provide insights to drive account growth.
• Present product updates, sales performance, and market insights to key stakeholders.
• Ensure optimal product visibility and stock levels within assigned retail accounts.
• Address and resolve any client issues or concerns promptly and effectively.
• Stay informed about competitor activities and market trends relevant to the retail sector.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in key account management, preferably within the FMCG industry.
• Proven track record of meeting or exceeding sales targets in a retail environment.
• Excellent negotiation, communication, and presentation skills.
• Strong understanding of the FMCG retail landscape in Queenstown, Eastern Cape, and surrounding areas.
• Proficiency in CRM software and sales reporting tools.
• Ability to build rapport and establish trust with key stakeholders.
• Strong analytical and problem-solving skills.
• Self-motivated with the ability to work independently and manage time effectively.
• Demonstrated ability to collaborate cross-functionally.

Benefits

• Competitive salary with performance-based commission and bonuses.
• Comprehensive medical aid and retirement fund.
• Opportunities for professional development and training.
• Generous annual leave.
• Company vehicle and fuel allowance.
• Employee discounts on company products.
• A collaborative work environment in Queenstown, Eastern Cape.
• Hybrid work arrangement offering flexibility.
• Potential for career advancement within a leading FMCG organization.
• Supportive team culture focused on client success.