FMCG Key Account Manager

Placements24; Queenstown; On-site; NZD 97,000 - 161,000; Full time

Benefits offered by this job

Competitive salary with commission

Medical aid and retirement savings

Career development opportunities

Job summary

Placements24 in Queenstown seeks an FMCG Key Account Manager to lead strategic relationships with major retail and wholesale partners, drive sales growth, and ensure client satisfaction.

The ideal candidate has a bachelor’s degree in business/marketing, at least 4 years in KAM or related FMCG sales, exceptional negotiation and CRM skills, and a willingness to travel within the Queenstown region.

Qualifications

• Bachelor's degree required.
• Minimum 4 years in Key Account Management or similar FMCG sales role.
• Proven ability to manage large client relationships and drive growth.
• Excellent negotiation, presentation and communication skills.
• Strong analytical and problem-solving abilities with data-driven mindset.

Responsibilities

• Develop and implement strategic account plans to achieve and exceed sales targets for assigned key accounts.
• Build and maintain strong, long-term relationships with key stakeholders at partner organizations.
• Understand client objectives and propose tailored product/service solutions.
• Conduct regular business reviews to track performance and uncover opportunities.
• Negotiate contracts, pricing and promotions to achieve mutual benefits.
• Collaborate with marketing, operations and finance to ensure seamless service delivery.
• Monitor market trends and competitor activity related to key accounts.
• Provide accurate sales forecasts and reports to senior management.
• Identify upsell and cross-sell opportunities within existing accounts.
• Serve as primary contact for key clients, ensuring prompt and effective service.

Skills

Negotiation

Presentation

Communication

Analytical thinking

CRM proficiency

Data-driven decisions

Independent work

Education

Bachelor's degree in Business Administration, Marketing, Sales, or related field

Tools

CRM software

Microsoft Office Suite

Job description

About the Role

Our client, a leading entity in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a strategic and relationship-focused FMCG Key Account Manager to join their team in Queenstown, Eastern Cape . This role is essential for managing and developing relationships with our client's most significant retail and wholesale accounts, driving sales growth, and ensuring customer satisfaction. The ideal candidate will have a proven track record in account management within the FMCG industry, exceptional negotiation skills, and a deep understanding of the retail landscape. You will be responsible for understanding the strategic needs of key accounts and developing tailored solutions to meet those needs, contributing directly to the company's market success in the Eastern Cape region. This is a prime opportunity to influence growth with major partners.

Key Responsibilities

• Develop and implement strategic account plans to achieve and exceed sales targets for assigned key accounts.
• Build and maintain strong, collaborative, and long-term relationships with key stakeholders at partner organizations.
• Understand the business objectives and challenges of key accounts and propose relevant product and service solutions.
• Conduct regular business reviews with clients to track performance, identify opportunities, and address any issues.
• Negotiate contracts, pricing, and promotional activities to ensure mutually beneficial outcomes.
• Collaborate with internal teams (marketing, operations, finance) to ensure seamless service delivery and support for key accounts.
• Monitor market trends and competitor activities relevant to key accounts.
• Provide accurate sales forecasts and reports to senior management.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Serve as the primary point of contact for key clients, ensuring their needs are met promptly and effectively.

Requirements

• A Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• A minimum of 4 years of experience in Key Account Management or a similar sales role, specifically within the FMCG sector.
• Proven ability to manage large and complex client relationships and achieve significant sales growth.
• Excellent negotiation, presentation, and communication skills.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and manage multiple priorities effectively.
• Deep understanding of the retail and distribution channels within the Eastern Cape .
• A proactive attitude and a passion for delivering exceptional customer service.
• A valid driver's license and willingness to travel within the Queenstown region.

Benefits

• Our client offers a competitive salary package that rewards performance, along with a compelling commission structure.
• Comprehensive benefits, including medical aid and retirement savings plans.
• This role offers excellent opportunities for professional development and career progression within a leading FMCG company, allowing you to make a tangible impact on key accounts in the Queenstown area.