Junior Policy Administrator

Placements24; Queenstown; Hybrid; NZD 16.000 - 20.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Comprehensive training program

Provident fund

Medical aid after probation

Career development opportunities

Zusammenfassung

Placements24 is seeking a Junior Policy Administrator to join our client’s team in Queenstown, Eastern Cape. This entry-level role focuses on the administration and management of insurance policies, offering structured training and a pathway to build experience in the insurance industry.

You will support the policy administration team, ensure accuracy of policy records, and deliver excellent customer service.

Qualifikationen

• Matric or equivalent is required.
• Tertiary education or insurance certifications are advantageous.
• Previous administrative or customer service experience is a plus.

Aufgaben

• Assist in daily administration of insurance policies including new business processing, endorsements, and renewals.
• Input and maintain policyholder data in company databases.
• Respond to customer inquiries regarding policy details, coverage, and billing.
• Process policy changes and updates as requested by clients or internal stakeholders.
• Prepare policy documents, schedules, and related correspondence.
• Liaise with sales teams and other departments to ensure smooth policy processing.
• Support the team with administrative tasks, filing, and record-keeping.
• Adhere to procedures and regulatory requirements in policy administration activities.

Kenntnisse

Strong organizational skills

Excellent communication

Proactive attitude

Teamwork

Customer service

Time management

Ausbildung

Matric/Equivalent

Tertiary education or insurance certifications (advantageous)

Tools

MS Office Suite (Word, Excel, Outlook)

Jobbeschreibung

About the Role

Our client, a well-established insurance company, is looking for an organized and proactive Junior Policy Administrator to join their team in Queenstown, Eastern Cape . This entry-level position offers a fantastic opportunity to gain comprehensive experience in the insurance industry, focusing on the administration and management of insurance policies. The successful candidate will be responsible for supporting the policy administration team, ensuring accuracy in policy records, and providing excellent customer service. We are seeking a motivated individual with strong administrative skills and a willingness to learn. This role is perfect for someone starting their career in insurance and looking for a stable and supportive work environment in Queenstown .

Key Responsibilities

• Assist in the daily administration of insurance policies, including new business processing, endorsements, and renewals.
• Accurately input and maintain policyholder data in the company's database systems.
• Respond to customer inquiries regarding policy details, coverage, and billing in a timely and professional manner.
• Process policy changes and updates as requested by clients or internal stakeholders.
• Prepare policy documents, schedules, and other related correspondence.
• Liaise with sales teams and other departments to ensure smooth policy processing and resolution of issues.
• Support the team with administrative tasks, filing, and record-keeping.
• Adhere to company procedures and regulatory requirements in all policy administration activities.

Requirements

• A Matric certificate or equivalent qualification is required.
• Relevant tertiary education or insurance certifications are advantageous.
• Previous administrative or customer service experience is a plus, but not essential.
• Strong computer literacy, particularly with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and time management skills, with a high level of attention to detail.
• Good communication and interpersonal skills, with a friendly and professional demeanor.
• A proactive attitude and a strong willingness to learn and develop new skills.
• Ability to work effectively both independently and as part of a team.
• Understanding of the insurance industry is beneficial but can be developed on the job.
• Residency or willingness to work in Queenstown, Eastern Cape .

Benefits

• Competitive entry-level salary with potential for annual increases based on performance.
• Comprehensive training program to build a strong foundation in insurance.
• Opportunities for further study and professional development in the insurance field.
• Hybrid work arrangement offering flexibility for a better work-life balance.
• Membership in the company's provident fund and medical aid scheme after probation.
• A supportive and encouraging team environment within a reputable organization.
• Gain valuable experience in policy administration in the Eastern Cape .