Junior Automotive Service Advisor

NetYourJob; Christchurch; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay with bonus

Career development

Full training and support

Supportive work environment

World-class facilities

Staff wellbeing focus

Career progression in automotive

Job summary

Euromarque is seeking a Junior Service Advisor to join our team in a full-time automotive role. No previous automotive experience is required as full training will be provided, and you will develop skills in customer service, bookings, invoicing and admin support.

You will foster excellent communication with customers and the Workshop Foreman, manage inquiries, and help ensure a smooth, positive service experience. An energetic team player with a can-do attitude will thrive.

Qualifications

• No automotive experience required; full training provided.
• Strong phone & communication skills required.
• Proactive, customer-focused attitude essential.

Responsibilities

• Book customer appointments and coordinate with the workshop.
• Answer and make phone calls, invoicing and admin tasks.
• Keep customers informed throughout the service experience.

Skills

Phone etiquette

Communication skills

Computer skills

Willingness to learn

Customer service

Multitasking

Attention to detail

Professional presentation

Teamwork

Self-motivation

Punctuality

Weekend flexibility

Tools

CRM software

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Full Time, Automotive
Please Quote Reference Number 18109

• Exciting opportunity for a Junior Service Advisor
• No previous automotive experience required
• Great team, rewards and opportunities available!

Our business model is changing, and we are looking for someone who is keen to learn, develop their skills, and be part of a company at the forefront of the automotive industry.

Euromarque is experiencing a massive growth curve, having almost doubled our staff in the last 2-3 years. A number of our staff have been promoted from within in short periods of time, and we strive to provide a work environment where growth and development are encouraged.

Our Junior Service Advisors are responsible for providing our customers with a high level of service through excellent communication, attention to detail, and a positive attitude.

Daily duties would include making bookings, answering and making phone calls, invoicing, administration tasks, communicating with the Workshop Foreman, and keeping customers informed throughout their service experience.

Our ideal candidate for this position would have

• No previous automotive experience required - full training will be provided
• Excellent phone manner and communication skills
• Good computer skills and confidence learning new systems
• A willingness to learn and develop within the automotive industry
• A strong customer service focus
• Ability to handle multiple priorities and meet deadlines
• Excellent attention to detail
• A positive and professional attitude
• Enjoyment in a customer-facing role
• Ability to work well as part of a team and independently
• High level of personal presentation
• Flexibility to work 5 days per week, including rostered Saturday mornings at times
• Availability to work within our 7:30am-5:30pm operating hours

As an individual team member, you are vital to our success and our most valued asset. We strive to create an environment where all team members feel respected, their contributions are valued, and they have equal access to growth and development opportunities.

What's in it for you

• Competitive salary with bonus scheme
• Excellent career development opportunities
• Full training and support
• A fun and supportive work environment
• World-class facilities
• Strong focus on staff wellbeing
• Opportunity to build a career within the automotive industry

If you are enthusiastic, organised, confident on the phone, and looking for an opportunity to start or develop your career in the automotive industry,