IT Project & Service Delivery Coordinator

ContainerCo; Tauranga; On-site; NZD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Career progression

Training & development

Great team environment

Job summary

ContainerCo is seeking an experienced IT Project & Service Coordinator to join our IT team. This role blends project coordination, service management, and stakeholder engagement to ensure IT projects are planned, organised, and delivered successfully.

You will work closely with IT colleagues, business teams and suppliers in a fast-paced environment, coordinating testing, training, deployment and incident handling while supporting ongoing service improvements.

Qualifications

• Experience in project administration, project coordination or IT service coordination is preferred.
• Strong organisational and stakeholder management skills.
• Experience managing actions, risks, issues and project documentation.
• Good understanding of IT support and incident management processes.
• Well-developed skills in Microsoft 365, Teams, SharePoint, Planner, Word and Excel.
• Ability to manage multiple priorities and work independently.
• Ability to effectively communicate in writing and verbally with people at all levels.

Responsibilities

• IT projects are organised, documented and progressed in accordance with agreed timelines and priorities.
• Project stakeholders are engaged appropriately and receive timely communication regarding project activities and deliverables.
• Testing, training, deployment and change activities are coordinated to support successful project outcomes.
• IT incidents, service requests and improvement initiatives are logged, tracked and progressed appropriately.
• Users and stakeholder receive timely updates regarding incidents, outages, service requests and resolution activities.
• Act as trusted IT advisor/advocate and constructive member of the IT team.

Skills

Project administration

Project coordination

IT service coordination

Stakeholder management

IT support processes

Incident management

Microsoft 365

Teams

SharePoint

Planner

Word

Excel

Effective communication

Tools

Microsoft 365

Teams

SharePoint

Planner

Word

Excel

Job description

ContainerCo is seeking an experienced IT Project & Service Coordinator to join our IT team. This role blends project coordination, service management, and stakeholder engagement to ensure IT projects are planned, organised, and delivered successfully.

You will work closely with IT colleagues, business teams and suppliers in a fast-paced environment, coordinating testing, training, deployment and incident handling while supporting ongoing service improvements.