International Student Services Coordinator

Yoobee College of Creative Innovation; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Collaborative academic environment

Support postgraduate learners

Teaching and academic experience

Job summary

Yoobee Colleges in Auckland is seeking an International Student Administrator to support international student operations across our campuses. You’ll maintain records, liaise with students, and help with enrolments, deferrals, and documentation.

Joining the Yoobee International team, you’ll contribute to compliance, processing refunds, invoicing, and orientation activities, while collaborating with campus staff to ensure a smooth student experience.

Qualifications

• Experience in administration, customer service or student services.
• Strong attention to detail and accuracy in records.
• Ability to manage multiple priorities and stay organized.

Responsibilities

• Maintain accurate international student records across database and CRM.
• Process enrolment updates, programme changes, withdrawals and deferrals.
• Prepare student documentation, letters, transcripts and receipts.
• Support refunds processing, invoicing and fee-related tasks.
• Keep visa, insurance and attendance data up to date.
• Respond to student inquiries and connect them with appropriate support.
• Assist with orientation, events and engagement activities.
• Support reporting, audits and compliance administration.
• Collaborate with campus teams for a smooth student experience.

Skills

Attention to detail

Customer service

Organization

Databases & CRM

Microsoft Office

Written & verbal communication

Team collaboration

Tools

CRM systems

Microsoft Office

Job description

Yoobee Colleges in Auckland is seeking an International Student Administrator to support international student operations across our campuses. You’ll maintain records, liaise with students, and help with enrolments, deferrals, and documentation.

Joining the Yoobee International team, you’ll contribute to compliance, processing refunds, invoicing, and orientation activities, while collaborating with campus staff to ensure a smooth student experience.