Global Student Services Coordinator

Up Education; Auckland; On-site; NZD 48,000 - 60,000; Full time

Job summary

Yoobee Colleges in Auckland invites applications for an International Student Administrator. You will join the international team to provide essential admin support for student records, enrolments and compliance, interacting with students and campus staff across the Yoobee group.

You will handle documentation, communications, orientation support and event coordination, ensuring accurate records and timely processing within CRM and student management systems.

Qualifications

• Experience in administration, customer service or a similar role.
• Strong customer service skills and confidence dealing with people face-to-face, over the phone and via email.
• Strong attention to detail and a high level of accuracy.
• Strong organisation skills and the ability to manage competing priorities.

Responsibilities

• Maintaining accurate international student records across our student management and CRM systems.
• Processing enrolment updates, programme changes, withdrawals and deferrals.
• Preparing student documentation, letters, transcripts and receipts.
• Supporting refund processing, invoicing and fee-related processes.
• Keeping visa, insurance, attendance and other compliance information accurate.
• Responding to student enquiries and connecting students with information or support.
• Assisting with orientation, events and engagement activities for international students.
• Contributing to reporting, audits and other compliance administration.

Skills

Administration

Customer service

Attention to detail

Organization

CRM systems

Tools

CRM systems

Microsoft Office

Databases

Job description

Yoobee Colleges in Auckland invites applications for an International Student Administrator. You will join the international team to provide essential admin support for student records, enrolments and compliance, interacting with students and campus staff across the Yoobee group.

You will handle documentation, communications, orientation support and event coordination, ensuring accurate records and timely processing within CRM and student management systems.