Inbound Sales Executive

Corpay One, Inc.; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Career development

President’s Club

Wellbeing initiatives

Recognition rewards

Collaborative culture

Job summary

Corpay One, Inc. in Auckland, NZ seeks an Inbound Sales Executive to turn inbound inquiries into card sales and happy customers.

You’ll guide prospects through a simple sales and application process, asking targeted questions about fleet and payment needs while promoting Corpay products. Grow with a supportive Inside Sales team, receive coaching, and work in a hybrid model with planned career progression and incentives.

Qualifications

• Willingness to learn and be coachable in a target-driven environment.
• Clear written and verbal communication.
• Confidence speaking with customers on the phone.
• Strong organisation and data-entry skills.

Responsibilities

• Be the first point of contact for inbound enquiries, guiding customers through the sales process.
• Respond promptly to inbound phone, web and email enquiries.
• Ask quality questions to understand a customer’s fleet, fuel usage and payment needs.
• Explain Corpay products, pricing and application requirements clearly.
• Convert enquiries into completed applications and card sales.
• Follow up on leads and opportunities to progress next steps.
• Maintain accurate customer and opportunity records in the CRM.

Skills

Phone communication

Customer focus

Curiosity

Coachable

Education

NCEA Level 3 or equivalent

Tools

CRM systems

Ticketing systems

Job description

Your role

Inbound Sales Executive - New Zealand

What you’ll be doing

Turn inbound enquiries into great customer experiences

Are you confident on the phone, naturally curious and motivated by achieving results? We’re looking for an Inbound Sales Executive to join our Inside Sales team and help New Zealand businesses find the right fuel card and payment solutions. This is a great opportunity for someone looking to build a career in sales. You don’t need years of sales experience; we’re looking for someone who is coachable, organised, customer-focused and comfortable speaking with people.

What you’ll do

• You’ll be the first point of contact for businesses making inbound enquiries, helping them understand their options and guiding them through a simple, structured sales and application process.
• Respond promptly and professionally to inbound phone, web and email enquiries.
• Ask quality questions to understand a customer’s fleet, fuel usage, payment needs and timeframe.
• Explain relevant Corpay products, pricing, benefits and application requirements clearly.
• Convert suitable enquiries into completed applications and card sales.
• Follow up on leads, quotes and applications so every opportunity has a clear next step.
• Maintain accurate customer, lead and opportunity information in Salesforce or relevant CRM systems.
• Prepare complete applications and supporting information for credit review.
• Send clear, professional customer communications and application updates.
• Work closely with Credit, Customer Service and Account Management to progress applications and resolve queries.
• Escalate complex or sensitive enquiries when appropriate.
• Share customer feedback and ideas that could improve our sales process and customer experience.
• Participate in coaching, training and team projects that help lift performance.

What success looks like

• You’ll be supported by your Inside Sales Team Leader through coaching, feedback and a clear sales process.
• You’ll work towards agreed activity, conversion and card sales targets while building your knowledge of Corpay’s products, customers and systems.
• Creating a positive first experience for prospective customers.
• Converting quality inbound opportunities into new customers.
• Keeping customer information, applications and next steps accurate.
• Following through on commitments and keeping opportunities moving.
• Collaborating effectively with teams across Corpay.
• Continuously learning and looking for ways to improve.

About you

• We’re looking for someone who is eager to learn, enjoys helping customers and is comfortable working in a target-driven sales environment.
• NCEA Level 3 or equivalent practical experience.
• Clear, professional written and verbal communication.
• Confidence speaking with customers over the phone.
• Strong attention to detail and accurate data-entry skills.
• Basic Excel and Microsoft Office skills.
• Good organisation, time management and follow-up habits.
• A curious, positive and coachable approach.
• Resilience when handling customer objections and working towards targets.
• Comfort using technology and learning new systems.
• The right to work in New Zealand.

Experience that would be great, but isn’t essential

• Inbound sales, contact centre, customer service, retail or hospitality experience.
• Experience working with activity, service or sales targets.
• Experience using CRM, ticketing or sales systems.
• Account support, administration or application processing experience.
• B2B sales, fleet, fuel cards or payment solutions exposure.

What we offer

• Hybrid working – 3 days in the office and 2 days working from home.
• Career development – ongoing coaching, structured sales training and genuine career progression opportunities.
• President’s Club – top performers are rewarded with an all-expenses-paid overseas incentive trip.
• Health and wellbeing support – access to subsidised wellbeing initiatives.
• Recognition and rewards – we celebrate success and recognise outstanding individual and team performance.
• Supportive culture – join a collaborative team that values accountability, learning and shared success.

Corpay is an equal opportunity employer and is committed to creating an inclusive workplace where everyone can do their best work.

About Corpay

About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre‑employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Transparency & Compliance Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees.

Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.

If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job‑related factors including skills, experience, qualifications and market benchmarks. Where