Hybrid Business Lending Operations Specialist

Kiwibank; Hamilton; Hybrid; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Hybrid work locations

Career development programs

Job summary

Kiwibank is seeking a Business Lending Operations Specialist in Hamilton to support loan documentation, settlements, securities and lending maintenance. You will collaborate with Business Banking Managers and internal stakeholders to resolve customer queries and compliance matters.

You'll contribute to process improvements and technology initiatives while building relationships across teams. The role offers hybrid work options across multiple NZ locations and a path for career development within

Qualifications

• Experience in financial services, lending, or banking contact centre/branch.
• Strong relationship-building with customers and internal stakeholders.
• Confidence navigating multiple systems and learning new technology.
• Solid experience in administration and managing documentation.

Responsibilities

• Support Business Banking Managers with loan documentation, settlements, securities, and lending maintenance.
• Collaborate with internal stakeholders and respond to customer queries and compliance matters.
• Contribute to team-wide process improvements and technology initiatives.

Skills

Relationship-building

Customer service

Adaptability to new technology

Documentation management

Job description

Kiwibank is seeking a Business Lending Operations Specialist in Hamilton to support loan documentation, settlements, securities and lending maintenance. You will collaborate with Business Banking Managers and internal stakeholders to resolve customer queries and compliance matters.

You'll contribute to process improvements and technology initiatives while building relationships across teams. The role offers hybrid work options across multiple NZ locations and a path for career development within