Business Lending Operations Specialist — Hybrid, Growth Path

Kiwibank; New Zealand; Hybrid; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Discounts on everyday essentials

Staff rates for banking

Hybrid work arrangements

Job summary

Kiwibank is seeking a Business Lending Operations Specialist to support loan documentation, settlements, securities, and lending maintenance processes. You will work with internal stakeholders to address customer queries, compliance matters, and operational challenges while contributing to team-wide improvements and technology initiatives.

The role emphasises relationship-building with customers and colleagues, multi-system navigation, and strong administration skills, with hybrid work

Qualifications

• Previous experience in financial services, lending, or a banking contact centre or branch environment.
• Strong relationship-building skills with both customers and internal stakeholders.
• Confidence navigating multiple systems and learning new technology.
• Solid experience in administration and managing documentation.

Responsibilities

• Provide critical support to Business Banking Managers with loan documentation, settlements, securities, and lending maintenance processes.
• Handle customer queries, compliance matters, and other challenges to deliver seamless solutions.
• Get involved in team-wide improvements and exciting technology initiatives.

Job description

Kiwibank is seeking a Business Lending Operations Specialist to support loan documentation, settlements, securities, and lending maintenance processes. You will work with internal stakeholders to address customer queries, compliance matters, and operational challenges while contributing to team-wide improvements and technology initiatives.

The role emphasises relationship-building with customers and colleagues, multi-system navigation, and strong administration skills, with hybrid work