Hotel Restaurant Manager

Placements24; Queenstown; On-site; NZD 64,000 - 97,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Accommodation options

Staff meals and uniforms

Professional development

Employee discounts on hotel services

Job summary

Placements24 seeks a Restaurant Manager for a premier hotel restaurant in Queenstown. Lead daily operations, ensure exceptional service, guest satisfaction, and culinary quality in a dynamic setting.

Strong leadership, P&L awareness, and ability to drive sales are essential. Collaborate with the Executive Chef on menu costing, manage inventory, and mentor staff across shifts.

Qualifications

• Proven experience as a Restaurant Manager or senior F&B manager in a hotel setting.
• Knowledge of P&L, cost control and inventory systems.
• Strong leadership and motivational skills.
• Excellent communication and customer service.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in POS systems and MS Office.
• Flexibility to work evenings, weekends, holidays.
• Hospitality degree or diploma is an advantage.
• Demonstrated ability to drive sales and profitability.

Responsibilities

• Manage day-to-day operations of the hotel restaurant to deliver exceptional service.
• Recruit, train, and supervise staff, fostering a positive and high-performing team environment.
• Develop and implement strategic plans to optimize restaurant revenue and profitability.
• Oversee inventory management, including ordering, receiving, and stock control to minimize waste.
• Ensure compliance with health, safety, and hygiene standards (HACCP).
• Collaborate with the Executive Chef on menu planning, development, and costing.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Maintain relationships with suppliers and negotiate favorable terms.
• Develop and implement marketing strategies to drive restaurant traffic and sales.
• Conduct regular performance reviews and provide constructive feedback to staff.

Skills

Leadership

P&L management

Cost control

Inventory systems

Customer service

POS systems

MS Office

Education

Hospitality degree/diploma

Tools

POS systems

MS Office

Job description

About the Role

Our client, a distinguished hotel situated in **Queenstown, Eastern Cape**, is seeking an accomplished and energetic Hotel Restaurant Manager to lead their premier dining establishment. This role is crucial for maintaining the highest standards of service, culinary excellence, and guest satisfaction. The Restaurant Manager will oversee all aspects of the restaurant's operation, including staff management, inventory control, menu development, and financial performance. The ideal candidate will possess strong leadership qualities, a deep understanding of F&B operations, and a passion for creating memorable dining experiences. This position offers a significant opportunity to contribute to the hotel's reputation and success within the **Queenstown, Eastern Cape** community.

Key Responsibilities

• Manage the day-to-day operations of the hotel restaurant, ensuring exceptional service and guest satisfaction.
• Recruit, train, and supervise restaurant staff, fostering a positive and high-performing team environment.
• Develop and implement strategic plans to optimize restaurant revenue and profitability.
• Oversee inventory management, including ordering, receiving, and stock control to minimize waste.
• Ensure compliance with all health, safety, and hygiene standards (HACCP).
• Collaborate with the Executive Chef on menu planning, development, and costing.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Maintain strong relationships with suppliers and negotiate favorable terms.
• Develop and implement marketing strategies to drive restaurant traffic and sales.
• Conduct regular performance reviews and provide constructive feedback to staff.

Requirements

• Proven experience as a Restaurant Manager or in a similar senior F&B management role, preferably within a hotel setting.
• Comprehensive knowledge of restaurant operations, including P&L management, cost control, and inventory systems.
• Strong leadership, team management, and motivational skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Proficiency in relevant POS systems and MS Office Suite.
• A passion for food, wine, and delivering outstanding hospitality.
• Flexibility to work varying shifts, including evenings, weekends, and public holidays, essential for restaurant operations in **Queenstown, Eastern Cape**.
• Relevant degree or diploma in Hospitality Management or a related field is an advantage.
• Demonstrated ability to drive sales and profitability.

Benefits

• Competitive annual salary of R .
• Opportunity to lead a high-profile restaurant in **Queenstown, Eastern Cape**.
• Comprehensive health benefits package.
• Staff meals and uniform provided.
• Professional development and training programs.
• Accommodation options may be available.
• Employee discounts on hotel services and F&B.
• A dynamic work environment with a focus on excellence.
• Significant role in enhancing the hotel's dining reputation.