F&B Operation Manager

Rosewood Hotel Group; New Zealand; On-site; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Staff meals

Staff perks programme

Complimentary nights

Job summary

Rosewood Matakauri seeks a strong F&B leader to oversee restaurant, bar and beverage operations, manage rosters, and actively participate in shifts to ensure seamless service. The successful candidate will drive revenue with sound financial acumen, budgeting and forecasting, while training teams to LQA standards and maintaining exceptional guest relations.

Join a luxury hotel management team, working closely with the Executive Chef, Sous Chefs, Front Office and Guest Relations in a full-time,

Qualifications

• Inspirational leadership and a background in fine dining or luxury hotel dining.
• Strong wine knowledge and beverage service expertise.
• Minimum 3 years of senior-level management experience in hospitality.
• Excellent communication skills and guest-relations focus.
• Solid understanding of financial documents, budgeting and forecasting.
• Experience with Hospitality Management systems and staff training.

Responsibilities

• Oversee restaurant, bar and beverage operations.
• Manage rosters and participate in shifts to ensure seamless service.
• Drive revenue through guest experience and cost control; budget and forecast.

Skills

Leadership

Wine knowledge

Communication

Financial acumen

Hospitality systems

Fine dining

Team training

Tools

Hospitality software

Job description

About us

Rosewood Matakauri is an alpine lakeside retreat nestled in one of the world's most serenely beautiful landscapes. Spectacularly situated on Lake Wakatipu and only seven minutes from Queenstown.

About the role

We are seeking a strong leader and experienced F&B professional.

Reporting to the Operations Manager, this is a dynamic role in which you will oversee all restaurant, bar and beverage operations, manage rosters, while actively participating in shifts and ensuring seamless operations.

You will bring strategic and creative thinking which will be instrumental in driving revenue. You will be required to use proven business acumen, to manage costs, budget and forecast.

Effective team training, coaching, and building relationships are essential to the success of this role.

You will be an integral part of the hotel management team and will work closely with our Executive Chef, Sous Chefs, Front Office and Guest Relations.

The successful candidate will have:

• Inspirational leadership skills
• A background in fine dining, luxury hotel restaurants and wine service is essential
• Minimum 3 years’ senior level experience in a similar role and management experience is essential
• Exceptional communication skills
• Strong beverage and wine knowledge.
• Ability to train a team to LQA (Leading Quality Assurance) standards
• Impeccable personal grooming - and undeniable charm
• Knowledge and experience with Hospitality Management systems
• Good level of financial acumen. Proficient in understanding and interpreting financial documents
• Adaptable to guest and business needs
• Ability to handle complaints and resolve issues
• Ability to work accurately in a fast paced and dynamic environment
• Reliable, honest and engaged with excellent attention to detail

Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels: Ownership, Passionate, Transparent, Innovative and Collaborative.

What we offer

• This is a full-time position (45 hours over 5 days per week) with the ability to accrue time in lieu for any work on additional days.
• At Rosewood Matakauri we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.
• We also offer staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners.
• Additionally our permanent associates are eligible for up to 12 complimentary nights at Global Rosewood properties per annum.

You must have a valid work visa to apply.