Catering Operations Manager

Placements24; Queenstown; On-site; NZD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement contribution

Job summary

Placements24 in Queenstown seeks an experienced Catering Operations Manager to lead daily catering operations, overseeing logistics, staff, inventory and quality assurance to drive profitability and service excellence.

You will develop policies, manage procurement, ensure Health and Safety compliance, and coach a diverse team to deliver seamless events. A strong background in budgeting and cost control is essential for success.

Qualifications

• Minimum of 4 years of experience in catering or hospitality operations management.
• Strong budgeting and cost-control experience in catering services.
• Excellent leadership, problem-solving, and decision-making skills.

Responsibilities

• Manage and direct daily catering operations, ensuring seamless execution of all events and services.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Oversee inventory management, including procurement, storage, and cost control of food and beverage supplies.
• Lead, train, and manage the performance of the catering operations team, promoting a safe and productive work environment.
• Ensure strict adherence to health, safety, and sanitation standards across all operational areas.
• Monitor event execution, gather client feedback, and implement corrective actions to improve service delivery.

Skills

Leadership

Logistics management

Budgeting & cost control

Health & safety

Team management

Tools

Operational software

Management systems

Job description

About the Role

Our client is searching for an experienced and strategic Catering Operations Manager to lead and optimize their catering services in Queenstown . This key position involves overseeing all operational aspects, including logistics, staff management, inventory control, and quality assurance, to ensure the efficient and profitable delivery of catering solutions. You will be instrumental in driving operational excellence, maintaining high standards of service, and fostering a culture of continuous improvement within the team. The successful candidate will play a vital role in the company's success and reputation in the Eastern Cape region.

Key Responsibilities

• Manage and direct daily catering operations, ensuring seamless execution of all events and services.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Oversee inventory management, including procurement, storage, and cost control of food and beverage supplies.
• Lead, train, and manage the performance of the catering operations team, promoting a safe and productive work environment.
• Ensure strict adherence to health, safety, and sanitation standards across all operational areas.
• Monitor event execution, gather client feedback, and implement corrective actions to improve service delivery.

Requirements

• Minimum of 4 years of experience in catering or hospitality operations management.
• Demonstrated ability to manage complex logistics and a diverse operational team.
• Strong understanding of financial management, including budgeting and cost control for catering services.
• Excellent leadership, problem-solving, and decision‑making skills.
• Proficiency in relevant operational software and management systems.

Benefits

• Competitive annual salary and performance-based bonuses.
• Significant responsibility and autonomy in managing operations in Queenstown .
• Opportunities for professional growth and development within a growing company.
• Health insurance and retirement contribution benefits.
• A challenging yet rewarding work environment focused on achieving excellence.